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rlingam
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Download manager does not open.  What should i do?

Feb 11, 2013 4:19 PM

I downloaded the Adobe download manager as a prelude to downloading and installing CS6.  All my downloads default to a seperate folder I set up.  The file is there, but I cannot open it - double click, with administrative privilages, after transferring to user folder, same problem.  Does not automatically open either like some other files do.  Any help is appreciated.

 

Can I download CS6 directly without having to install the download manager?  Thank you.

447 Views   3 Replies   Latest reply: Jeff A Wright, Feb 11, 2013 4:52 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Feb 11, 2013 4:36 PM   in reply to rlingam
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    Do you receive any specific error messages?  You are welcome to initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.  It seems like the download is complete however but you are having problems invoking the installer.  Which operating system are you using btw?

     
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  • rlingam
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    2. rlingam,
    Feb 11, 2013 4:53 PM   in reply to Jeff A Wright
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    Thank you very much for the prompt reply.  I stumbled on to the direct download link and am downloading the two files needed for a windows installation.

    Thanks again.  Should I delete the question I posted or let it be for others that might be having problems see the thread?

    P. Rao Lingam

     

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  • Jeff A Wright
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    3. Jeff A Wright,
    Feb 11, 2013 4:52 PM   in reply to rlingam
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    You can leave the question here.  It will likely benefit other users with the same inquiry in the future.

     
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