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jfs111111
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acrobat installation problem

Feb 11, 2013 5:34 PM

Tags: #mac #cs6

I recently successfully installed CS6 design standard on my new imac. However, I then had to have the HD replaced. When I attempted to re-install CS6, everything except Acrobat was installed and seems to work, but no Acrobat. When I try again, I get an "installation complete" msg but the disk is ejected and the installation obviously hasn't worked...still no Acrobat. I need some help to get this up and running!

 
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  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 11, 2013 5:35 PM   in reply to jfs111111

    use the acrobat cleaner than then try to install: http://labs.adobe.com/downloads/acrobatcleaner.html

     
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    Feb 12, 2013 9:58 AM   in reply to kglad

    Moving this discussion to the Acrobat Installation & Update issues forum.

     

    Unfortunately the Acrobat Cleaner tool only works with Windows operating systems.  What steps have you tried so far jfs111111 to resolve your difficulties?  Do you have another installation of Acrobat installed on your computer already?  Finally what version of Mac OS are you using?

     
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