Skip navigation
BEA Marcom
BEA Marcom Calculating status...
Currently Being Moderated

DW CS5 crashes computer

Feb 12, 2013 6:58 AM

Tags: #cs5 #mac #dreamweaver #crash

I have an odd problem that has only started within the last couple of months.

 

I'm using dreamweaver cs5 (not 5.5) on Mac OS X 10.6.8.

 

Occasionally when I am working in DW, my computer locks itself up and freezes my OS.

 

  1. I'll be working in DW
  2. DW stops responding
  3. I'll try force quit (which doesn't show up)
  4. I'll try to switch applications (doesn't work)
  5. I'll try to force quit DW from the dock (whole OS stalls)

 

This is only with DW and no other program. I am forced to do a hard reboot and start all over.

 

This doesn't happen with the same files or on certain events (that I'm aware of). It seems to happen at random and with no errors being logged. I've already tried deleting DW and reinstalling it and this has not helped. DW is updated to it's latest version (for CS5).

 

Attached are images (poor quality, taken with phone since computer froze)

 

photo 1-1.jpgphoto 2-1.jpg

496 Views   6 Replies   Latest reply: BEA Marcom, Mar 6, 2013 5:41 AM
 
Replies
  • bemdesign
    Currently Being Moderated
    1. bemdesign,
    Feb 12, 2013 9:41 AM   in reply to BEA Marcom
    Report

    Try creating a new user account and see if the issue persists. Other then that, try re-installing Dreamweaver? (Make sure to backup first).

     
    |
    Mark as:
  • Jon Fritz II
    Currently Being Moderated
    2. Jon Fritz II,
    Feb 12, 2013 10:48 AM   in reply to bemdesign
    Report

    You have a file called...

     

    catalog_main.php

     

    That is listed as 8K. You "may" have the 8K Bug happening here.

     

    http://forums.adobe.com/thread/417116

     
    |
    Mark as:
  • BEA Marcom
    Currently Being Moderated
    3. BEA Marcom,
    Feb 13, 2013 6:22 AM   in reply to Jon Fritz II
    Report

    lol that's just weird...

     
    |
    Mark as:
  • BEA Marcom
    Currently Being Moderated
    4. BEA Marcom,
    Mar 5, 2013 8:45 AM   in reply to BEA Marcom
    Report

    Okay this is really getting annoying now.

     

    This is the 3rd time in the last 2 days and twice already today that DW has crashed my system. There is no 8K files showing up for that 8K bug. I've reinstalled the App over and over and nothing has helped.

     

    I'm really getting tired of hard rebooting my machine just to unfreeze it. DW is the ONLY application that does this.

     

    There has to be a reason for this! Unfortunately since the computer is frozen, I can't diagnose the error or find an error log.

     

    Anyone?

     
    |
    Mark as:
  • Jon Fritz II
    Currently Being Moderated
    5. Jon Fritz II,
    Mar 5, 2013 9:17 AM   in reply to BEA Marcom
    Report

    Was it working right for the last ~month and just start crashing again?

     

    I would look for the 8K bug again if it was. (multiples of 8K can also cause issues if you have that bug)

     

    Have you tried clearing the DW cache file? http://forums.adobe.com/thread/494811

     
    |
    Mark as:
  • BEA Marcom
    Currently Being Moderated
    6. BEA Marcom,
    Mar 6, 2013 5:41 AM   in reply to Jon Fritz II
    Report

    I've tried clearing that .dat file so we'll see if that is the case. Thanks for that tip.

     

    Also, I'm guessing that this "8K" bug has been fixed since CS6?

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points