I recieve this message "Adobe Premeiere Elements 10 has stopped working" when I try to add a video. This issue just started.
Problem Event Name: BEX64
Application Name: Adobe Premiere Elements.exe
Application Version: 10.0.0.0
Application Timestamp: 4e5ffe8b
Fault Module Name: mc_demux_mp4.dll
Fault Module Version: 22.214.171.124657
Fault Module Timestamp: 4e2f89c6
Exception Offset: 00000000000109a9
Exception Code: c000000d
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: b608
Additional Information 2: b6082047a37686835a76b1c8f5561c52
Additional Information 3: eb80
Additional Information 4: eb808b455ffa4176f8e18cbd1a33a650
Read our privacy statement online:
Please do not double post http://forums.adobe.com/thread/1152391
This is a user to user forum, not Adobe support... you will have to wait for another user who is able to help you reads and replies
Meantime, please provide some basic information:
What is your operating system?
What processor are you running, how fast does it run and how much RAM do you have?
How much free, clean, defragmented space is on your hard drive(s)?
What model of camcorder is your video coming from and what format and resolution is it? How did you get this video from the camcorder to your computer?
When you start a Premiere Elements project, what project settings are you selecting?
Since apparently this is a new issue, what changed on your system prior to this happening?
I have windows 7 Quad core. I've been creating videos for about a year using the Adobe Premiere Elements 10. Only recently have I encountered this issue.
I may have found the source, but not sure what the root cause is. I have a Go Pro HD2 camera and have used APE as my editing source. However, I recently used Go Pro Cineform Studio to add additional color. Afterwards, I converted the video back to MP4 Video. This was where I encountered the problem.
It seems there is an interface issue using Go Pro Cineform with APE.
I was able to restore the video to the original version. APE 10 is now accepting the video.
Does APE 10 have the capability to edit video footage to increase color, sharpness, etc.?