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Premiere Elements

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Premiere Elements 10 shuts down when I add video

I recieve this when I try adding video:

Adobe Premeiere Elements 10 has stopped working

Problem signature:

Problem Event Name: BEX64

Application Name: Adobe Premiere Elements.exe

Application Version: 10.0.0.0

Application Timestamp: 4e5ffe8b

Fault Module Name: mc_demux_mp4.dll

Fault Module Version: 8.5.0.53657

Fault Module Timestamp: 4e2f89c6

Exception Offset: 00000000000109a9

Exception Code: c000000d

Exception Data: 0000000000000000

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: b608

Additional Information 2: b6082047a37686835a76b1c8f5561c52

Additional Information 3: eb80

Additional Information 4: eb808b455ffa4176f8e18cbd1a33a650

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Any idea what is going on?

206 Views 2 Replies Latest reply: John T Smith, Feb 12, 2013 5:12 PM

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