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Trying to reinstall CS5 for MAC but serial number will not work?

Feb 13, 2013 6:57 PM

Tags: #cs5 #mac_problem #serial_number_invalid #cs5+ #serial_number_validation #serial_number_problem #photoshop_installation



I've lost my original installation CD, but I have my serial number. My computer crashed, so I lost everything and I tried downloading the trial version so I could enter my serial number onto it when the trial is over, but it will not accept my serial number?


What can I do?


On my Adobe Profile, it shows the serial number and when it was registered.


Thank you.

  • Currently Being Moderated
    Feb 13, 2013 7:00 PM   in reply to SSeidova1

    That should work.  Make sure you have the correct number and the right amount of digits in the number.

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  • Currently Being Moderated
    Feb 13, 2013 11:08 PM   in reply to SSeidova1

    Contact support by phone or web chat if you have serial number issues.



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