I am trying to use Mac Premiere Elements 11 (OS X 10.8) and it crashes every time on launch, but only for a network account. When I launch using a local administrator user, it works fine. How can I make it work for the network account?
I have already tried ensuring Read/Write permissions on my entire Home folder, and have uninstalled/reinstalled multiple times.
If it matters, the Home folders are on an external disk. The network account is set to be an administrator on the computer (this particular Mac is the Open Directory server, so it's a network user directly on the directory server).
No other application (including Photoshop Elements 11) has any issues at all.
If it is helpful, I can post the (huge) stack trace of the crash. Thank you... --Erik Bailey
>How can I make it work for the network account?
You can't... read below
No current version of Premiere works properly, if at all, over a network
-you may NOT "map" your My Documents folder to a network drive
-you MUST give all users administrator accounts to use Premiere
-you MAY also need to... http://forums.adobe.com/thread/969395
-a work around, of sorts http://forums.adobe.com/thread/957523
-and not on a "domain" http://forums.adobe.com/thread/858977
-also PreEl see #5 http://forums.adobe.com/thread/1017199
-more PreEl problem http://forums.adobe.com/thread/975117
I don't understand - I am not using a network. This is a network *user* but everything is local to the Mac Mini. The home drive is on a Thunderbolt RAID disk, not a NAS, so it is directly connected. Furthermore, the network user is an administrator on the machine.
I looked at the system requirements at http://www.adobe.com/products/premiere-elements/tech-specs.html and there is NO indication that there is any restriction whatsoever.
By the way, the majority of your links are for Windows systems, and I am on a Mac.
I will be taking this up with technical support it seems.