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JedCW17
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CS5: Bridge/Camera Raw running slow. Having trouble upgrading CR.

Feb 15, 2013 11:35 AM

I downloaded the Camera Raw update (6.3) but the machine won't run the patch installer. Told me to contact support. Each raw file I try to open takes half a minute or more to think before I see the file in Camera Raw. Really hampering productivity.

 
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  • Currently Being Moderated
    Feb 15, 2013 1:00 PM   in reply to JedCW17

    Moving this discussion to the Camera RAW forum.

     
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  • Currently Being Moderated
    Feb 25, 2013 8:28 PM   in reply to JedCW17

    Please provide us with Camera Raw installer log file at

    For Mac:

    "Library/Logs/Adobe",

    For Win:

    Program Fies(x86)\Common Files\Adobe\Installers

     

    This would help us in resolving the issue.

    Please mail it to asnigam@adobe.com.

     

    Thanks,

    Ashutosh

    ACR Installer QE

     
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