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Need help with Go Pro Hero 3 and Premiere Pro CS6

Feb 16, 2013 8:46 AM

Tags: #cs6 #go_pro_hero_3 #go_pro #hero_3

Hello,

I recently acquired PP CS6. I put my clip (30 seconds long) and I go to preview while editing, for the first 1.5 seconds it is fine but then it is very choppy. The audio is fine but the video does not play smoothly. When I save and process the video it is fine. It is frustrating to try to edit video this way. I'm sure I'm missing a step when creating the project but I haven't used Premiere Pro since CS6. This is only happening with Go Pro Hero 3 videos, any of my other cameras are fine. Any ideas? Thanks

 
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  • Currently Being Moderated
    Feb 16, 2013 8:48 AM   in reply to dbuzojr

    I think the codec is a bit tough to handle.

    Download GoPro Studio for easy editing.

    http://gopro.com/3d-cineform-studio-software-download/

     
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  • Currently Being Moderated
    Feb 16, 2013 9:37 AM   in reply to dbuzojr

    >What am I missing

     

    More information, so people don't have to guess when answering

    -Information FAQ http://forums.adobe.com/message/4200840
    -Effective questions http://forums.adobe.com/thread/416679
    -How to get help quickly http://forums.adobe.com/thread/419406
    .
    Does your sequence match your video?
    .
    Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
    For CS5 and later, the easy way to insure that your video and your project match
    See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
    -and a FAQ on sequence setting http://forums.adobe.com/message/3804341
    .
    When your project sequence is correct, you will not see a red line over your timeline

    at first import, before you do anything to the video

     
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  • Currently Being Moderated
    Feb 17, 2013 8:16 AM   in reply to dbuzojr

    I am having same problem with all my Go Pro 3 Black 2.7K clips. 

    It has nothing to do with the sequence settings, because I experience the described simptoms not only when playing the sequence, but also when I try to play the video clips in the source window.

    It also happens when I try to play any of those 2.7K clips inside Adobe Bridge.

     

    The external programs, e.g. VLC, handle it without any problem.  And my hardware shoult not be a problem as well - i7 desktop with 16GB of memory.  The video files are on a local 7200rmp harddrive.

     
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  • Currently Being Moderated
    Feb 17, 2013 8:22 AM   in reply to AEDTugan

    Side bar question for you GoPro 3 Black owners: I have a Contour+ helme type camera, but have been pondering buying one or two of those units.   Are you have any issues (assuming you tried) editing or playing 1080p/60fps?

     
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  • Currently Being Moderated
    Feb 17, 2013 8:37 AM   in reply to joneisele

    I did not try editing 1080p/60fps in the Premier, because I think that 2.7K quality is much better.

    I'll try to check later today if 1080p works.

     
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  • Currently Being Moderated
    Feb 17, 2013 8:39 AM   in reply to AEDTugan

    Forgot to mention, that I have Pro Tune turned on.  Could this be the reason why the playback is sluggish in Premier?

     
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  • Currently Being Moderated
    Feb 17, 2013 2:42 PM   in reply to AEDTugan

    Unlikely.

     

    (On a side note, having just seen a comparison video, why would you turn that on?  It's just nasty compared to the same exact shot with it off, even after CC/grading.)

     
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  • Currently Being Moderated
    Feb 17, 2013 2:50 PM   in reply to Jim Simon

    Is not ProTune same as RAW for still shots?  Anyway, I was reading that ProTune allows for higher bitrate and wider dynamic range.  I may be wrong.

     
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    Feb 17, 2013 2:56 PM   in reply to AEDTugan

    It's not quite RAW, but it does look like it offers some advantages.  The sample I saw probably came from someone who didn't know how to properly use those advantages.

     
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  • Currently Being Moderated
    Feb 17, 2013 3:15 PM   in reply to Jim Simon

    Answering to previous question about playing 1080p/60fps.  I am experiencing same problem!

    The clip properties:

     

    Type: MPEG Movie

    File Size: 1.9 GB

    Image Size: 1920 x 1080

    Frame Rate: 59.94

    Source Audio Format: 48000 Hz - compressed - Stereo

    Project Audio Format: 48000 Hz - 32 bit floating point - Stereo

    Total Duration: 00:05:53:05

    Pixel Aspect Ratio: 1.0

     

    In the SOURCE window the clip plays fine for about 2 seconds, and then becomes jittery.  Changing full to 1/2 or 1/4 playback does not help at all.

    I hope it is a user (me) problem.  But I still cannot figure out what is wrong.

     
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    Feb 17, 2013 4:10 PM   in reply to AEDTugan

    Might be the 35 Mbps that is causing the choppy playback.

     
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    Feb 17, 2013 4:15 PM   in reply to Ann Bens

    Yes, I am starting to believe this is the case.  All my clips, including 1080p/60fps, are about 45Mbps.

     

    VLC plays them without a problem.  Premier is taking only 22% of CPU, but still cannot play them smoothly.  Memory is also not an issue.

    I cannot figure out where the bottleneck is.

     
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  • Currently Being Moderated
    Feb 18, 2013 8:58 AM   in reply to Ann Bens
    Might be the 35 Mbps that is causing the choppy playback.

     

    It shouldn't, assuming sufficient hardware.  My GH2 clips often get up to over 90 Mb/s and play just fine on an older i7 920.

     
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  • Currently Being Moderated
    Feb 18, 2013 10:21 AM   in reply to Jim Simon

    Jim, are you playing your 90Mbps clips inside Premiere, in the source window?

     

    I spent another couple of hours trying to tweak all sorts of things from Premiere's memory and playback settings, to NVidia card settings, to placing the files on SSD.

    No success.  CPU consumption is around 15%, memory - 20%, HDD, network - no visible bottlenecks, though the playback becomes choppy in about 2 seconds every time I start it.

    Someone on Internet suggested to convert gopro footage using Cineform Studio, but adding additional transcoding step and increasing file sizes 5 fold does not sound like an efficient workflow; besides the playback is still choppy if I keep resolution above 1440p (the resoultion I plan for the final video).

     

    I also tried to play the files in Cyberlink's PowerDirector movie editor - no problem playing it even from the sequence.

     

    I seem to have only three options now: use proxy files, or try editing despite the playback problem, or use another editor (as I said I have PD11).

     

    Not sure if it matters, but I am on the first month trial of the Premier.  I have read people had problems with unregistered versions of the software.

    Also I do not see any Cineform preset when trying to open a new project, though I have installed the GoPro Cineform Studio.

    Should I try installing some other codec suite, e.g. K-lite? 

     

    What else can I try to do?

     

    Thanks.

     
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  • Currently Being Moderated
    Feb 18, 2013 12:28 PM   in reply to AEDTugan

    Have any of you tried giving Adobe support a call?  It sounds like everyone is having issues, GoPro's sell like hotcakes, so I would hope Adobe would help here.

     
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  • Currently Being Moderated
    Feb 18, 2013 5:06 PM   in reply to AEDTugan

    Jim, are you playing your 90Mbps clips inside Premiere, in the source window?

     

    Yup.  Timeline, too.

     

     

    Should I try installing some other codec suite, e.g. K-lite? 

     

    Nooooooooooooo!

     


    What else can I try to do?

     

     

    Try some normal 1080i/30, or 720p/60, or 1080p/24.  See how those other clips work.

     
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  • Currently Being Moderated
    Feb 19, 2013 6:39 AM   in reply to AEDTugan

    I've noticed the same thing with playback from GoPro Hero 3's.  We use POV footage quite often and never had an issue with footage from the Hero 2 or the Contour cameras.  From what I know, GoPro is using a new codec in the Hero 3.  It is harder for Premiere to "decode" can play it back smoothly.  With the research I've done, it seems like the only solution is to transcode the footage.  Defininetly a waste of time and a bummer from such a widely used camera. 

     
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    Apr 10, 2013 1:26 PM   in reply to dbuzojr

    Well I am seeing the same behaviour with 1080p@60 from my Hero3 Black Edition. Luckily we get this 30 day trial period to spot stuff like this. I'd rather look for another tool than transcoding my files. It's just a shame because I like Adobe's rent license scheme.

     

    If anyone of you guys got it working, Id be happy to learn about your solution.

     

    EDIT: Just tested Sony Vegas 12 and it seems to able read the 1080p@60 without hickups......

     
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  • Currently Being Moderated
    Apr 10, 2013 2:28 PM   in reply to zero.unknown2

    As suggested I contacted Adobe Customer Service and let them remotely connect to my machine.  The customer rep confirmed the problem and asked if I could give the clip to them to test the program.  I uploaded the clip to some website and have not got a response since then.  A few days ago I contacted the same rep asking for status, but still no response.  This is probably because I have already subscribed for one year online service, so Adobe does not care.  Just joking, they probably are perfectly aware about the issue and working on a fix.

     

    Meanwhile, I made another reservation.  If I fast play some "good" 1080p non-GoPro clips by holding the Shift and Right Arrow buttons, I observe similar behavior.  It seems that some internal memory buffer gets overflowed or something.  Zero.unknown2 (wow), do you have that issue?

     

    Lastly, the best workaround to work with H3 footage I found is to put all raw clips into a sequence, apply some filter (I use AutoColor), and hit Enter to generate previews.

    It takes much less time comparing to resampling and keeps the source resolution.  You can remove the filter before exporting.

     
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  • Currently Being Moderated
    Apr 10, 2013 2:32 PM   in reply to AEDTugan

    Adobe is aware of the problem with GoPro Hero3 footage and they are working on it. I don't know anything more than that, but it has their attention.

     
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    Apr 10, 2013 2:49 PM   in reply to Jim Simon

    There's a lot of confusion over how video encoding affects subsequent editing performance - a higher data rate has no direct relation to how much effort is required to decode and play the footage, in fact a higher data rate often makes playback easier - which is why transcoding to AVI can help with playback even though the files can be hundreds of times larger. Data rates with the same codec depend on the frame contents and recording quality, but for playback and editing what matters is the GOP (group-of-pictures) structure and the complexity of the encoding algorithm. Provided your disks are fast enough the data rate is immaterial to Premiere.

     

    With long-GOP files (as typically created by consumer DSLRs and helmet cams) we have keyframes (I-frames) with a complete set of pixel data, then a series of intervening P- and B-frames which only store the difference between 'now' and 'one frame before' or 'one frame after'. Unless you're on an I-frame you have to calculate the chain of differences from the nearest I-frame, and when editing or applying an effect we must  re-calculate the entire GOP, so Premiere has to hold a lot of data in the buffer. Remember all timelines in Premiere are internally transcoded to 32-bit floating point, so it's more work to 'play' the footage in the monitors than would be done by a simple playback-only application such as VLC, or in some other brands of NLE that only work in the footage's color space. Premiere's hardware acceleration (MPE) only kicks in once the buffer has been ingested, all the decoding of the original H.264 frames happens in your CPU.

     

    With digital cinema cameras and some hacked DSLRs, we record "all-I" footage - so there's no GOP overhead and playback/editing is massively smoother. I can scrub all-I footage from a hacked 7D no problem on my relatively-ancient spare laptop, but the  long-GOP files from a factory 7D struggle to play at all. Our all-I 7D footage can hit 300MBit/s compared to 35 for long-GOP. Helmet cams such as the GoPro do all they possibly can to squeeze data onto their storage cards, which means they have long-GOP codecs that have some of the most complicated compression algorithms out there. The Hero3's implementation of H.264 uses the Ambarella chip, whose files are very small but an utter nightmare to decode - hence far more of a demand on your CPU than an equivalent clip from a DSLR.

     

     

    Jim Simon wrote:

     

    Might be the 35 Mbps that is causing the choppy playback.

     

    It shouldn't, assuming sufficient hardware.  My GH2 clips often get up to over 90 Mb/s and play just fine on an older i7 920.

     
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  • Currently Being Moderated
    Apr 10, 2013 10:28 PM   in reply to AEDTugan

    @AEDTugan, yeah sorry about the stupied name, I should change that! Thank you for the workaround description, I look forward to try that when I get back from work.

     
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  • Currently Being Moderated
    Apr 21, 2013 10:43 PM   in reply to dbuzojr

    well i know the playback is bad.. but does it affect the finished product? when you export it, does it pay well in other players after edit with CS6

     
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  • Currently Being Moderated
    May 11, 2013 9:47 PM   in reply to AndyHu425

    Hi All,

    Thanks for the info as I am having the same issues as I just bought a gopro hero 3.  Terrible issues with this codec.  The only way I have found to work with the GPH3 is to use the proxy (the .LRV) or convert the file to some other format.  Niether of these is acceptable.  For such a popular camera, Adobe should have been ahead of the game instead of behind. 

     

    I am going to download and try Grass Valley whose time line is know for running just about anything.  Will let you know.

     
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    May 12, 2013 1:02 AM   in reply to hershd777

    Premiere CC handles GoPro3 footage perfectly.

     
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    May 12, 2013 3:31 AM   in reply to Ann Bens

    Hello Ann and thanks for your response.  Very interesting that CC handles it and not CS6.  I don't have cloud nor do I need to subscribe, as I am not a professional.  Would you happen to know why CC handles it and not CS6.  Also FYI, I was shooting 1080p, 30 and 60.

     

    Take care,

     

    Dale

     
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  • Currently Being Moderated
    May 25, 2013 4:16 PM   in reply to dbuzojr

    I was able to fix the same issue by running it through Adobe Media Encoder and then replacing the clip within Premiere.

     

    You'll need to create a custom profile for the settings you had for your GoPro. I choose Apple Pro Res 422 @2.7 24fps. It plays in the source monitor at full resolution now.

     
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    May 25, 2013 9:44 PM   in reply to jvoylesphoto

    Thanks for the above.  I just shot test footage frin 2,7k down to 720 and I will give it a try.  What was your original shots done at and what did you set up for the sequence in PP.

     

    No matter what I have done so far, the output quality is not like the gropro file I viewed in WMP.  I am very dissapointed.  A friend of mine has Edius Pro 6.5 (I think that is the latest) and he says he isn't having these problem, but hasn't done much with his hero 3 yet.  I am going to call Edius.  When I spoke to them last to see about something else, they had great sales and tech support.

     

    Yesterday, I couldn't even export my sequence because of a "disk full error" from AME.  This is ridiculous and I am getting tired of spending so much time just to find a workflow.  Found a work around for that, but why is it so hard to work with a very popular camera in PP :-(

     
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  • Currently Being Moderated
    May 25, 2013 11:39 PM   in reply to jvoylesphoto

    Hello Again,

     

    Did you buy QT pro for the codec.  I don't have Apple Pro Res 422 in AME?

     
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  • Currently Being Moderated
    Jun 4, 2013 6:13 AM   in reply to Ann Bens

    Hi,

    I am new to all of this. I recently picked up a GoPro Hero3 and I am having the issues that others are describing. I did use GoPro studio to convert the files, but it is still choppy.

     

    Am I missing something here, or is this the best that CS6 will do? Is there someplace that give a set of instructions for how to use the Hero3 and CS6 together?

    Thanks,

    Peter

     
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    Jun 4, 2013 11:00 PM   in reply to Ann Bens

    Hi All I still am having issues with this and trying to avoid transcoding before I edit, but no luck.  I personally don't think Adobe is going to address our issue with any updates, as they want everyone to go to their Creative Cloud.

     

    Many Adobe perpetual users seem to have serious issues signing up on the CC, not only with renting, but the ability to control your own media in the event you leave the cloud.  This seems to be a very scary step for me, not because of the price (at least today) but what they can do to me down the road.

     

    Just the fact that Ann says Hero 3 footage works well on the Cloud is a perfect example of what they plan.  They are not going to support those who don't rent.

     

    I am not a professional and don't want to get tied into a life subscription.  Guess I will have to wait for Edius Pro 7, which should be out.  It is suppose to run Hero 3 just fine.

     

    I would be interested in anyone else having experience with the cloud.

     

    Thanks,

     

    Dale

     
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  • Currently Being Moderated
    Jun 5, 2013 3:48 AM   in reply to hershd777

    Nor am I a professional.

    I convert the files to Cineform avi and the edit perfectly in CS6.

    Download Cineform Studio its free.

     
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  • Currently Being Moderated
    Jun 5, 2013 11:21 PM   in reply to Ann Bens

    Hi Ann,

     

    I have downloaded CF Studio, and it does work, but when you have 75 clips that need to be transcoded it is a royal pain in the ...  It really annoys me that Adobe can make it work on CC, but won't for those of us not on the cloud.  I am not going to sign up for CC until Adobe works out the serious issues.  I can't see why anyone would, which brings me to a question for you.

     

    You see to be happy on the CC and I would appreciate knowing why.  Aren't you concerned about the long term.  I am very interested in hearing other points of view.  So many have angry words for CC and Adobe and I'm not sure of what the facts are.

     

    Also would you please disclose if you are compensated in any manner by Adobe, i.e. and employee, or do contract work for them or just get you CC subscription for free.

     
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  • Currently Being Moderated
    Jun 6, 2013 1:22 AM   in reply to hershd777

    but when you have 75 clips that need to be transcoded it is a royal pain in the...

    That is something I do not mind if I know in advanced its going to suite my needs.

    In the past we also had to wait until the tapes were captured before starting editing....

     

    I am not a Adobe employee, I do not get compensated in any manner.

    Adobe just gave me a chance to check out an early development build.

    Still not sure what I am going to do. Stick to CS6 or rent the new CC.

    I do know I like the new CC very much.....

     
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    Jun 6, 2013 5:17 AM   in reply to Ann Bens

    Hi Ann,

     

    I laugh when you talk about capturing.  I just looked at the dialog box for that today by accident.  It's been a long time since I have captured anything and I don't miss it a bit.

     

    I did use the Cineform program and it does work just as you said, so I guess I am going to have to bite the bullet and use it until I can decide what to do.

     

    I was extremely excited about the Cloud also, especially when you said how well the Hero 3 footage worked,  until I heard the down side.  It is just hard to believe that Adobe would make the subscription so one sided. 

     

    Anyway, thanks so much

     

    Dale

     
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    Jun 14, 2013 11:45 AM   in reply to Ann Bens

    Im confused, I pay for Creative Cloud but when I load my Premiere it still says CS6 (not CC) is it a different app? I still have horrible choppy playback from my gopro 3 footage :-(

     
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    Jun 14, 2013 11:50 AM   in reply to schefz1664

    Convert to cineform avi's and use those.

    http://gopro.com/3d-cineform-studio-software-download/

     
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    Jun 15, 2013 12:54 AM   in reply to schefz1664

    I have to agree with Ann, convert to an uncompressed format.

     

    I am to make a bold guess - even if Adobe is able to optimize their decoder for GoPro native footage, it will never be fast enough to decode multible tracks real time and then add effects also. Atleast not with the current generation of computer hardware. If that statement is true, you would have to convert anyway and your wait has been wasted.

     
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