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flashlund@msn.com
Currently Being Moderated

can't get in to cs6 message no scrarch disk available I have not subsribed to the extenede version e

Feb 16, 2013 1:24 PM

I have not subscribed to the exteneded version and it ran out today now when I boot up cs6 the message is could not open a scratch file because the disk is not available.

 

Whats going on??

 

I can't get into adobe cs6 now

 

Thank You

 

Dick

 
Replies
  • Currently Being Moderated
    Feb 17, 2013 11:50 PM   in reply to flashlund@msn.com

    Boilerplate-text:

    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Feb 19, 2013 4:36 AM   in reply to flashlund@msn.com

    Hello, where was your scratch disk located?

    You can try to reset Photoshop's preferences if you hold CTRL+ALT+Shift as soon as you click on the Photoshop icon.

     
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  • Currently Being Moderated
    Mar 5, 2013 8:01 AM   in reply to Pierre Courtejoie

    I'm getting the same error message and I can replicate it. If I set my primary scratch disk to any other disk other than the boot drive PS6 will give me this error message. Even if I select another internal drive, it doe snot have to be an external, as the number one option for the scrtach disk PS6 will not boot.

     

    Mac OS 10.8.2

     
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  • Currently Being Moderated
    Mar 5, 2013 8:18 AM   in reply to flashlund@msn.com

    flashlund@msn.com wrote:

     

    I have not subscribed to the exteneded version and it ran out today now when I boot up cs6 the message is could not open a scratch file because the disk is not available.

     

    If you had a subscripton version and let it expire you have nothing.  Do you have a purchased copy of perpetual licence CS6?

     
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  • Currently Being Moderated
    Mar 5, 2013 8:19 AM   in reply to flashlund@msn.com

    You should change your user name as it is not wise to have you name as an e-mail address.  You are opening yourself up to spam attacks.

     
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