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BriBenn
Currently Being Moderated

Windows 8?

Feb 16, 2013 8:17 PM

I purchased Adobe Photoshop Elements 11 two months ago. Loaded it on my computer and it worked fine. A month ago purchased a new computer with Windows 8. Today tried to load it on my new computer and states .exe file not found. Is Elements 11 not compatible with Windows 8? Or is it set up so that you can only load once onto a single computer? Or is my disc defunct after one use?

 

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Replies
  • Currently Being Moderated
    Feb 16, 2013 5:32 PM   in reply to BriBenn

    Check from the new user account.

     
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  • Currently Being Moderated
    Feb 16, 2013 9:12 PM   in reply to BriBenn

    What exactly are you doing when you get that message?  And what is the full and exact error message?

     
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  • Currently Being Moderated
    Feb 18, 2013 2:05 AM   in reply to BriBenn

    PSE 11 is compatible with win 8 and the installer should run unless it is damaged or something like that. If you're not able to run it from the disc, would you mind downloading it from Adobe.com, installing it and providing the serial key you purchased?

     
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