Noticed a weird problem on our two Macs that we use for Indesign (7.0.4). If I take the same Word document and import it into the same ID template file, using the same import preset, with the same fonts loaded on two different Macs - one retains the italic text and the other doesn't. I have trashed the preferences on the one that doesn't retain the italics - no difference. As a bit of background - the Word files for this job are styled by the customer using a template we created. The style names match our ID style names so when we import the files it is largely styled already.
Here's the settings I use to import the Word file on both Macs;
It just doesn't make any sense! Can anyone suggest what I'm missing here - I'm out of ideas.
No. Do you see the "Save Preset" button in the dialog you showed above? I don't know why there isn't a corresponding "load preset" button, but if you save the preset using that button, it will create a folder in the user profile called Word Import Presets and a .smp file in that folder. You should be able to copy that to the same location on the other machine.
Apart from iTunes (which I rarely update since we never use it) they both had a Java update, which I'm installing now but I can't imagine that's connected (plus they both didn't have it). Both Macs are 10.6.8.
I also repaired the permissions and cleaned caches on Friday. Today I created a new user/profile and tried the same thing on that. No luck.