Installation - Crashing continously

[Guest]

Hello.

Please can anybody help.

I have downloaded the 30-day trail of photoshop CS6 and it continually crashes no matter what i do. eg. Transforming the scale of a shape. It then freezes then crashes.

Does anybody recommend what I can do in this situation as I am pretty keen to buy the product if the trial shows me what it can do.

Thank you in advance.

Can

[Rave · Accepted solution]

Hi interplay78,

Please let me know what OS are you using.

Also refer the KB Doc : http://helpx.adobe.com/photoshop/kb/photoshop-crashes-or-features-photoshop.html

Make sure you have enough RAM , disk space etc while working with Photoshop.

Also try disabling any 3rd party applications to check if that might be interfering its performance.

You can also check logging on to a different Admin User account and check.

[Guest]

hello - Thank you for the very quick and helpful response.

I will run through the following now. I am also re-installing the trial.

I am working off a brand new laptop and have more than sufficient RAM and the disk space is virtually untouched. I am using Windows 7.

Thank you very much for your help.