I'm upgrading many of my workstations from HP Z800 CS4 XP Pro to HP Z820 CS6 Windows 7 but I still need to maintain several CS4's due to Plugin's issues. My problem is that I'm unable to get CS 4 Aftereffects to Launch on a Z820, I've tested 2 units and the results are the same but I don't seem to have a problem with any other products in the CS 4 package. In "Processes" AE starts and acquires about 70Mb of memory and it stop's increasing, I've tried launching as Local admin, updates have been performed on Windows 7 and AE4 and I've tried Setting the compatibility to "XP SP3" all NG!
The HP Z820 are running Hp version Windows 7, Nvidia Quadro 5000, 36 G of Memory nothing special.
One of the Z820 has both CS4 and CS 5.5 and CS 5.5 works and the CS 4 AE fail's
The the other workstation I've tested just has CS 4 AE and nothing else and that fail's.
Does it pop up an error message? Does the machine lock up?
It's always tricky trying to get a program to run on an operating system that wasn't even out when the program was released, however, I know CS4 works on Windows 7 (since this guy is using it). So the question becomes, why is it not working on yours? What else is installed on your machines? Has CS4 ever worked on them?
I get no indiaction that AE is running other than in the task manager.
I'm running CS4 and CS6 on a Z600 Windows 7 and have had no problems, I'm wondering if it's a Z820 issue.
One Z820 is clean right out of the box and I only installed Qt the other Z820 has CS5.5, R14, Qt, Maya 2012 and Enfuzion, again both don't work.
Is anyone runnig CS4 on a Z820?
As Michael says, Windows 7 didn't come out until long after After Effects CS4 did, so it's not surprising that there may be some problems with CS4 applications on this operating system.
That said, I am running After Effects CS4 right now on an HP (though one a few years older than yours).
I think that we may have a Z820 here; if so, I'll check and see if I can install and run After Effects CS4 on it.
We don't have a Z820 here, but one of my colleagues in another office does. I've asked him to try.
In the meantime, I have to ask: Why do you still need CS4 on these machines? Is it just for a plug-in that never got ported to 64-bit?
Partly the plugin's, we didn't purchase the same Plugins in CS6 as in CS4 also we are in the process of getting the artists trained on CS6 so both versions were requested so they can still build in CS4 and Practice on CS6. If you can get AE installed on a Z820 that would be appreciated!
My coworker with a Z820 was able to install and use After Effects CS4 with no problem.
I would recommend that you contact Adobe Technical Support for help, but Windows 7 is not a supported operating system for After Effects CS4, so they might not even consider this question to be within the support policy. But you could try.
Thanks Todd I appreciate you following up on this.
I knew CS4 was not supported on Windows 7 but I has asked to pursue. I’m going to try and lead them in a different direction so as not to struggle with this any longer.