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TerjeP
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Cant show thumbnails or play avchd i my PSE 11 organizer

Feb 19, 2013 2:35 AM

Tags: #pse11 #mts_file #premiere_elements11

I have photoshop elementes 11 and premiere elements 11 on a win8 pc, and i can't show thumbnails or play avchd movies imported from my Sony HDR cam. I see on the forums that there is a lot of these questions and i have tried reinstalling premiere elements.

The strange is that I can add MTS files into the premiere elements editing mode and play it.

 

TerjeP,  Norway

 

Message was moved to the Premiere Elements forum for appropriate response.

311 Views   6 Replies   Latest reply: Bill Hunt, Feb 23, 2013 1:08 PM
 
Replies
  • andaleebfatima1
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    1. andaleebfatima1,
    Feb 18, 2013 9:24 PM   in reply to TerjeP
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    I think you will get better answers on PRE Forum <http://forums.adobe.com/community/premiere_elements>

     

    Thanks

    Andaleeb

     
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  • Steve Grisetti
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    2. Steve Grisetti,
    Feb 19, 2013 5:15 AM   in reply to andaleebfatima1
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    You don't say what operating system you are using -- but Macs have a problem showing some file formats.

     

    Also, do you have the latest version of Quicktime Player?

     

    And have you started a project yet for this video in Premiere Elements? You need to start a project in order for the program to install some important components for reading the files.

     
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  • TerjeP
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    3. TerjeP,
    Feb 19, 2013 9:03 AM   in reply to Steve Grisetti
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    Hi

    I use windows 8, and i have started a project and installed the latest version of Quicktime. I also installed software wich came with the Sony camera called PMB. I was hoping this program will install the right codec.

    I have read somewhere on the adobe forum that some codecs need to be activated, but i hav never found out where to do that. TerjeP

     
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  • Steve Grisetti
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    4. Steve Grisetti,
    Feb 19, 2013 9:22 AM   in reply to TerjeP
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    The codecs are activated when you start a new project and add video from that camcorder to your timeline.

     

    If doing that doesn't show your thumbnails, it could well be a Windows 8 issue. Windows 8 is still a relatively new operating system, and may not be completely patched until SP1. However, manually going to Windows Update and making sure you have the non-critical updates (which don't install automatically) and the latest driver for your video card from the ATI or nVidia site may well help.

     
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  • TerjeP
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    5. TerjeP,
    Feb 23, 2013 8:41 AM   in reply to Steve Grisetti
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    Hi

    I uninstalled elements and premier. And set the files mts and m2ts back to start with default win 8 Video player.

    Then I installed elements again  and choose update thumbnails in the organizer, and i worked perfect.

     

    Finaly I installed premiere again and now everything is workin perfect.

     

    TerjeP

     
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  • Bill Hunt
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    6. Bill Hunt,
    Feb 23, 2013 1:08 PM   in reply to TerjeP
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    TerjeP,

     

    Glad that you have gotten what you need, and thank you for reporting your solution to the problem. That will probably help others in the future.

     

    Good luck,

     

    Hunt

     
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