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How do I deactivate a product on a crashed computer so I can use it on my new computer?

Feb 19, 2013 11:40 AM

Tags: #cs3

I had a laptop crash and was unable to deactivate my Adobe CS3 / Contribute CS3. I loaded Contribute CS3 on my new laptop and it says I have maxed out on activations. I have a single license and I have one computer. How do I get the Contribute CS3 deactivated on my dead computer and activated on my new computer?

  • kglad
    72,202 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 19, 2013 12:16 PM   in reply to TEWilhite

    you have to contact adobe support to have them reset your activation number:


    just copy what your wrote in your first message and paste that into the chat box and you should be helped pretty quickly.  i had a similar issue and was very happy with the chat support.

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