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desirevo
Currently Being Moderated

Photoshop showing two different sizes for same font size

Feb 20, 2013 1:42 AM

Tags: #different #cs6 #font_size

Hi folks,

 

I've been using Photoshop for a long time, but this problem has popped very rarely along the way and some how remedied itself - I'd like to know this time what's causing it, and how to solve it.

 

I'm in a Photoshop document, and I'm working with two different text areas. Both area registering as 14px in size in the Type menu, and yet, they're radically different in size. One is tiny, whilst the other is at least twice, maybe thrice the size. Why is this happening?

 

I've checked there's no overlapping text areas and things like that, everything should be fairly normal, it just isn't.

 

I'm using Adobe Photoshop CS6 v13.1.2 x64 for Mac, running on a Macbook Pro Retina 1.83ghz and 8GB ram

 

Thanks in advance    

 
Replies
  • Currently Being Moderated
    Feb 20, 2013 7:45 PM   in reply to desirevo

    Are they the same typeface?

     
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  • Currently Being Moderated
    Feb 20, 2013 11:55 PM   in reply to desirevo

    You may have transformed some of the Type Layers at some point and this may have affected the size that’s being displayed as opposed to the »actual« size.

     
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  • Currently Being Moderated
    Mar 14, 2013 11:46 AM   in reply to c.pfaffenbichler

    Well is there any way to make the type layers display the actual size again? Or is it irreversible and it all needs to be done from scratch?

     
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  • Currently Being Moderated
    Mar 19, 2013 8:05 PM   in reply to morgs32wastaken

    I have this same issue, and I'll post process photos for clarification:

     

    Here you can see the font size for this text at 26.14px which is accurate:

     

    adobe-help-screenshot1.jpg

    When I highlight the text, it changes the value to 5.86px, even though it clearly isn't that small.

     

    Screen shot 2013-03-19 at 11.04.42 PM.png

     

    This is a serious error since I can't accurately deliver size values to my developer. Please help!

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Mar 19, 2013 10:17 PM   in reply to thenewbeatTO

    Help how?  We fellow users can't fix Photoshop bugs.

     

    A workaround would be to stop using Transform to set the size of your text.  Then it will always be accurate.

     

    -Noel

     
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  • Currently Being Moderated
    Mar 20, 2013 4:10 AM   in reply to desirevo

    We are having the same font size issue.

     

    It seems to be a CS6 problem, if a PSD was created in an older PS version, thats when you get the two different font sizes.

     

    Selecting the text layer from the Layer pallet should show the true value.

     

    This issue has been going on for over 9 months, still waiting for Adobe to correct this problem :-(

     
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  • Currently Being Moderated
    May 14, 2013 6:59 AM   in reply to Lynx_Paul

    Is there a way to get Photoshop to correct itself and forget about the Transform change that the type was subjected to.

    (Essential clear out the type "memory"?)

     

    This is a big pain in the butt.

     
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  • Currently Being Moderated
    Jun 7, 2013 4:46 AM   in reply to desirevo

    I'm having the same problem. Both texts look the same, but Photoshop says different font sizes. If I change the font sizes that they have the same size in the photoshop dialogue they look different... I think it came from transformation of one of these text-fields. But it's still wrong - same looking text, complete different sizes...

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Jun 7, 2013 7:23 AM   in reply to lin_0v0

    Hi, all! If you are using the Perpetual (non-subscription) version of Photoshop, make sure that you run the updater: http://blogs.adobe.com/photoshopdotcom/2013/06/photoshop-cs6-13-0-5mac -13-0-1-2win-perpetual-license-updates-now-available.html

     
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  • Currently Being Moderated
    Jul 30, 2013 9:24 AM   in reply to Pierre Courtejoie

    I am having same problem, July 30th,  PS6-13.1.2.

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 30, 2013 2:24 PM   in reply to Billy Moon

    It's now clear that Adobe is aware of the problem.

     

    No one outside of Adobe can predict what they'll do, but it seems unlikely they'll fix this bug in Photoshop CS6.  I'm confident it will be fixed in Photoshop CC 14.x, though.

     

    -Noel

     
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  • Currently Being Moderated
    Jul 30, 2013 4:55 PM   in reply to Billy Moon

    I had this issue with CS6.

     

    I believe it happens when you Resize the Text using the Resize (CTRL+T). At least that is how I figured out my CS6 was acting up withy Fonts.

    I noticed in CC though this issue hasn't occured, yet.

     

    It plagued me in CS6 since day one and pretty much no one seemed to know a fix.

     
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  • Currently Being Moderated
    Jul 31, 2013 9:43 AM   in reply to Noel Carboni

    Adobe called this a 'feature', a rubbish one if you ask me.

     

    All has gone back to normal in Photoshop CC.

     

    Shouldn't imagine Adobe will put the man hours in to revert CS6s text editing, not now CC is out.

     

    I would recommend either:

     

    A. Running CS5

    B. Upgrading to CC

     

    Peace :-)

     
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  • Currently Being Moderated
    Oct 25, 2013 10:19 AM   in reply to TDRonline

    I've got Photoshop CC, and I've been having this issue. I am NOT resizing using transform - I'm not even changing the font size at all. Rather, I'm dragging one block of type from file A to file B. Both files have the exact same dimension and resolution, but on file A the font size reads 12pt and on file B, it reads 9pt. Even if I create a NEW text block on file B, and set that type to 12pt size, it' BIGGER than the 12pt text from file A.  It's pretty obvious that Adobe HAS NOT addressed this bug, even in the current (and freshly updated) Photoshop CC.

     
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  • Currently Being Moderated
    Oct 30, 2013 9:50 AM   in reply to Miker2426

    Hi Miker,

     

    I can confirm that the bug has been fixed in Photoshop CC (CS6 still has it). In your case just don't forget to check the DPI in the "Image Size" dialog, that might be the reason.

     
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  • Currently Being Moderated
    Nov 19, 2013 7:22 AM   in reply to Denixoid

    I can, in fact confirm, that it has NOT been fixed in PS CC.  It is possible there was a patch that fixed the newest version, but my files all created under PS CC, are reoprting incorrect type sizes.

     

    180 files, THOUSANDS of type layers I have to go into and manually update because I changed the file size and resolution and the type DID NOT up-scale to report the correct size.  This is a BUG NOT A FEATURE.  Never for any reason should this be a feature.  Unless you are trying to torture graphic designers.

     

    When I transform type in these files post size/res conversion... I can see it dynamically updating the type size in real-time, and when I change the size of the file or the resolution it is up-scalling accordingly, but somewhere along the line this was broken and the type is not reporting the right size.  Just like others here I can type out something at 40 point and it will look exactly like something that did not convert correctly that is reporting 20 point.

     

    Is there a blanket fix for this or am I screwed?

     
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  • Currently Being Moderated
    Nov 19, 2013 7:50 AM   in reply to Kevin_808

    I can also confirm this has still NOT BEEN FIXED in Photoshop CC. It's obviously an error that only some people see, for whatever reason, however there are no solutions for it right now. It's a huge pain and has probably added close to an hour to my day, every day, having to size things using a combination of font-size and line-height.

     

    In response to Noel, I understand the workaround but it's not efficient. Design is about flow, and Adobe, you're seriously messin' with my flow now!

     

    FIX THE ISSUE PLEASE!

     
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  • Currently Being Moderated
    Nov 20, 2013 12:57 PM   in reply to desirevo

    Is this literally not fixed for Photoshop CC yet? C'mooon.

     
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  • Currently Being Moderated
    Nov 20, 2013 4:24 PM   in reply to rsalazarud

    Yeah and I doubt it will from what I read a long time back.

    There is a trick to it, but now and then if you resize the font with the resize tool that is what causes a lot of issues, then again it can randomly happen as well. I thought for sure I would see it fixed in CC.

     
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  • Currently Being Moderated
    Nov 21, 2013 6:15 AM   in reply to TDRonline

    You doubt it will? What'd you read?

     

    This is literally a horrible bug that team Photoshop needs to address.

     

    BEGIN THE CRUSADE

     
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  • Currently Being Moderated
    Dec 13, 2013 12:58 AM   in reply to rsalazarud

    I have a document that showed the error in CS6, but it showes correct font sizes in CC. This I can live with for now. Still, very annoying.

     
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  • Currently Being Moderated
    Dec 13, 2013 7:04 AM   in reply to fdobler

    We were encountering same issue with photoshop CS6 files but when opened in CC it appeared to show correct font size. Odd.

     
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  • Currently Being Moderated
    Jan 30, 2014 2:51 PM   in reply to desirevo

    Yeah. This has been plaguing me as well. Working in tiny type incremets isn't exactly efficient for wrokflow. Seems like this fix is on the "ignore" list for the time being. Bummer.

     
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  • Currently Being Moderated
    Jan 30, 2014 2:55 PM   in reply to JasonCarr

    Honestly, I was on 'Live Chat' support yesterday for an hour, and then waited on hold for an hour and a half until I just hung up because I assumed noone was going to pick up. What's going on Adobe? Transition to your new 'monthly payment system' and now all of a sudden you don't care about your customers...

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 30, 2014 4:42 PM   in reply to thenewbeatTO

    Seems to me this bug's been fixed - or at least some parts of it have.

     

    Can you describe exactly how to reproduce it?  I just tried using a Transform in Photoshop CC 14.2 and had no problems with disparate sizes.

     

    -Noel

     
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  • Currently Being Moderated
    Mar 17, 2014 8:16 AM   in reply to desirevo

    Changed Rulers and Type in Preferences>Units&Rulers to display pixels instead of points and that worked for me.

     
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