My computer died and I am trying to install an older version of photoshop elements from a backup drive on a new computer. I get the following error message " Could not complete your request because of missing or invalid personalization information. Help?
I don't know that you'll be able install pse 2 from your backup drive. You should probably use the original installation media (cd).
Another thing to find out is the size of your hard drive and free space.
Pse 2 definitely won't work if the hard drive free space is 1TB or more and that may even be too much as some people have reported that they
need 750gb or less to make pse 2 work.
My fantastic filing system finally yielded the original 2003 disk. I apparently installed it without problems.
When I tried to launch it I got the following error message: "Could not initialize Photoshop Elements because the scratch disks are full" I have a 1.5 TB Drive on my new system which is mostly free space. Could I install it on a smaller backup or misc drive? Having too much space on a drive leaves me scratching my bald head....
Thanks! My PSE2.0 now works like a charm with Windows8 on my new PC. When the Scratch Disk Preferences appeared it had not selected a drive. I didn't try it on the 1.5TB "C" Drive. Since it worked on the smaller portable drive I decided to leave it alone.