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jaxsonfive
Currently Being Moderated

organizer won't open

Feb 20, 2013 8:05 PM

Tags: #organizer #elements #11

i have windows 7 64 bit

can't open photoshop elements 11 organizer

the first time i open photoshop, organizer opens for a brief moment but then goes away

after the first attempt, i am not able to get any response from organizer

please HELP!!!!

i have uninstalled it and reinstalled it, but no success

i am getting VERY frustrated

 

grrrrrrr!!!

 
Replies
  • Currently Being Moderated
    Feb 20, 2013 8:48 PM   in reply to jaxsonfive

    Please launch Organizer keeping Shift key pressed and try creating a new catalog. If this doesn't help, go to %appdata%\adobe\elements organizer\11.0\organizer and delete the files- psa.prf, status.dat. Now launch Organizer directly from its exe in ProgramFiles(x86) by right click >> run as admin.

     

    How much time do you have between organizer launch and it crashing? If it is about a minute or so, we can try a few more things.

     

    Thanks

    Andaleeb

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 22, 2013 10:43 AM   in reply to jaxsonfive

    Is the Editor working?

     

    If so, have you tried clicking the Organizer button at the bottom?

     
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