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paulgrantham
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Indesign fails to start

Feb 21, 2013 5:49 AM

part way through the initial graphic that pops up on the desktop Indesign just fails and will not get the interface up it asks if I want to shut it down or look online for a solution. What can I do, I cannot see a way to download it again or fix the issue and need to use this software as I paid for it as part of the design and web package?

 
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  • kglad
    72,228 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 21, 2013 6:53 AM   in reply to paulgrantham

    download and re-install it.

     

    which version?

     
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  • kglad
    72,228 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 21, 2013 7:09 AM   in reply to paulgrantham

    before you do that if you using a macbook pro: http://reviews.cnet.com/8301-13727_7-57472836-263/adobe-provides-fix-f or-indesign-crashes-on-new-macbooks/

     

    if you're not using macbook pro and assuming all your other cs6 products work, do you see an error message?

     
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