Skip navigation
joe tischler
Currently Being Moderated

Elements install printer error

Feb 21, 2013 9:06 AM

Photoshop elements version 9.0 will not print. 

I received this program with my printer purchase.

I have a canon mx712 printer and have downloaded recent dirvers. 

Elements gives the error :

     before you can perform printer-related tasks such as page setuup or printing a document, you need to install a printer.


This is overly frustrating!!

What is the solution??

  • Currently Being Moderated
    Feb 21, 2013 9:23 AM   in reply to joe tischler

    In Windows, go to Control Panel>Devices and printers

    Right click on the printer,  select Printer Properties, and rename the printer to something short, e.g. "My Printer".


    Does that fix it?

    Mark as:
  • Currently Being Moderated
    Feb 22, 2013 4:42 PM   in reply to joe tischler

    Perhaps contacting Canon support will be productive. It is my impression that this issue surfaces most frequently with HP printers.

    If you decide to uninstall/install, I would do it with your antivirus program temporarily disabled for the reinstallation.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points