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RoboHelp 10 - Installation Errors with Third party payload installers

Feb 21, 2013 2:25 PM

Win 7 (64-bit)

 

I had two errors occur while installing RoboHelp 10. (see below)

 

Based on the errors, I do have both Adobe Acrobat Pro SQL Server 2008 R2 installed on my system.

The software does launch without further error, so I am hoping these errors can be addressed.

 

 

 

 

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR:

 

 

-------------------------------------- Summary --------------------------------------

 

- 0 fatal error(s), 2 error(s)

 

 

 

----------- Payload: SQL Server Compact 3.5 SP2 x64 3.5.0.0 {156FDBA0-B01C-4943-B6A0-6878E05A7796} -----------

 

ERROR: Third party payload installer RedistributableInstaller.exe failed with exit code: -1073741819

 

----------- Payload: Adobe PDF Creation Add-On 10 10.0.0.0 {AC76D478-1033-0000-3478-000000000005} -----------

 

ERROR: Third party payload installer DistillrStarter.exe failed with exit code: 1603

 
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