RoboHelp 10 - Installation Errors with Third party payload installers

[heisrmann]

Win 7 (64-bit)

I had two errors occur while installing RoboHelp 10. (see below)

Based on the errors, I do have both Adobe Acrobat Pro SQL Server 2008 R2 installed on my system.

The software does launch without further error, so I am hoping these errors can be addressed.

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: SQL Server Compact 3.5 SP2 x64 3.5.0.0 {156FDBA0-B01C-4943-B6A0-6878E05A7796} -----------

ERROR: Third party payload installer RedistributableInstaller.exe failed with exit code: -1073741819

----------- Payload: Adobe PDF Creation Add-On 10 10.0.0.0 {AC76D478-1033-0000-3478-000000000005} -----------

ERROR: Third party payload installer DistillrStarter.exe failed with exit code: 1603

[Jeff A Wright]

Moving this discussion to the RoboHelp forum.

[Jeff_Coatsworth]

Contact Adobe Support - installation issues are ususally a free call.