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stivblik
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premiere elements device error command timeout

Feb 21, 2013 4:56 PM

I recently had to upgrade from Vista to Windows 7 - 64bit  and had to re-install all my Programs. including PE9

I just finished an edit job and try to burn to DVD but it halts at 5% and i get a device error - command timeout message and it spits out the blank DVD.

I've tried to burn an AVI file in Windows DVD maker but it won't burn either.  The DVD is a  Samsung TSSTcorp CDDVDW SH-S223B ATA

I found new drivers on Samsungs website for Win7-64bit and tried updating but i get an error saying incompatible drivers.???

I'm assuming its not PE that has the issue but just wondering if anyone may know a solution. I don't really want to buy a new DVD burner.

 

many thanks

 
Replies
  • Currently Being Moderated
    Feb 21, 2013 5:05 PM   in reply to stivblik

    Also check the Samsung site for new firmware for that drive. Be VERY SURE to read the installation instructions completely, and make sure that you know exactly what you need to do, and when. I print out the instructions, and refer to them 100%.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 21, 2013 5:34 PM   in reply to stivblik

    Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning

    .

    Start --> http://forums.adobe.com/thread/608660

    #2 has WHY Explained http://forums.adobe.com/thread/607390

    Plus http://forums.adobe.com/thread/562941

    .

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

     
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  • Currently Being Moderated
    Feb 21, 2013 6:52 PM   in reply to stivblik

    Is there a way to burn AVI files with ImgBurn and have them playback on a standard DVD player.

    No, ImgBurn is only a burning utility, and not an authoring app., which is required to produce a DVD-Video.

     

    However, with PrE, you can bypass what ever is causing the issue with your burner (probably some other software - see below), if you Burn to Folder, which will create a VIDEO_TS folder, where you designate it, with the IFO, BUP and VOB files. THAT will burn to a DVD-Video with ImgBurn, so long as it sees the burner.

     

    For the programs, that do not see the burner, this article might be helpful: http://forums.adobe.com/message/2776760#2776760

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 22, 2013 8:01 AM   in reply to stivblik

    The simplistic beauty of ImgBurn (and a few similar utilities), is that they interface at the "machine level," surveying the hardware, actually outside of the OS. That by-passes any software conflict. PrE, and most authoring programs, interface at the OS level, so if the OS has been told, say by Nero, that a multi-drive burner is a removable HDD, those programs cannot find a burner to use, as the burner(s) is/are seen as something else. There are several common programs, that have modules that "hook" some hardware, at bootup, and report to the OS, that they are not, what they really are. Windows Burning utility is one, both Roxio and Nero have them, in the form of DLA and InCD, and even the accounting program, Quicken, can invoke the OS's burning utility to tell the OS that the burner is not really a burner, but a removeable HDD.

     

    Good luck,

     

    Hunt

     
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