I registered on adobe.com today. I clicked on the link that they sent verified my email. I am trying to login to my adobe viewer ap on my iPad. Am I missing something?
Taylor,
I would suggest that you reset your password for your Adobe ID. Please see the following link https://www.adobe.com/account/sign-in.adobedotcom.html
and then click on "trouble signing in" to reset your password. Then see if you are able to log in using your Adobe ID.
Let me know if this works for you
Thanks
Scott
When you say you are trying to use your "Adobe viewer app" what app are you referring to? Did you load Revel on to your iPad or are you using another application? Clarifying might help us fix your issue more quickly. If you are referring to Revel, are you able to login on your browser from a pc, mac, iPhone, or iPad? Is it just the app that you are having issues with?
Thanks for your help! It’s not Revel. It’s the Adobe Content Viewer. It’s dark purple background with a lighter purple open book inside. I’m able to login to the adobe website just fine. The login is not working on the ap that is on my ipad and iphone.
Taylor Willhite
www.fifthbusiness.com<http://www.fifthbusiness.com>
Aberdeen | Houston | London | The Hague
create.communicate.change
I reset my password through that link and I am still getting the “authentication failed” message when I try to login through the ap.
Taylor Willhite
www.fifthbusiness.com<http://www.fifthbusiness.com>
Aberdeen | Houston | London | The Hague
create.communicate.change
Taylor,
I understand that it is difficult to determine which forum to post in since there are so many. This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. I am moving your post to the correct forum so that it can get proper attention. I'll put it in the InDesign community so the experts there can help you.
Out of curiosity, can you tell me how you found our forum page?
We also have many other forums relating to other Adobe products
http://forums.adobe.com/community/
Pattie
Sorry, I had no idea I was in the wrong forum. I found it on the Adobe website as I was searching on where to go to get help of some kind.
Taylor Willhite
www.fifthbusiness.com<http://www.fifthbusiness.com>
Aberdeen | Houston | London | The Hague
create.communicate.change
That worked! Thank you so much!
Taylor Willhite
www.fifthbusiness.com<http://www.fifthbusiness.com>
Aberdeen | Houston | London | The Hague
create.communicate.change
I am actually. Bob Levine made a recommendation and it worked! ☺
Taylor Willhite
www.fifthbusiness.com<http://www.fifthbusiness.com>
Aberdeen | Houston | London | The Hague
create.communicate.change
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