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Why is my trial version of Dreamweaver crippled?

Feb 21, 2013 9:32 PM

Tags: #dreamweaver #menu #unavailable #crippled #nonfunctional #muted

I just downloaded and started using a trial version of Dreamweaver, and I find that many of the most useful functions are unavailable. Many menu choices are muted, and many keyboard shortcuts fail to work. For instance, all of Format > Style is muted, and shift-enter does not produce a line break. What gives?

636 Views   11 Replies   Latest reply: squiptryx@gmail.com, Feb 26, 2013 3:07 PM
 
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  • Preran
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    1. Preran,
    Feb 21, 2013 9:38 PM   in reply to squiptryx@gmail.com
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    Hi,

     

    From what I know, Adobe doesn't disable options in the trial version. Can you see if  you have the required object selected before using those options?

     

    Thanks,

    Preran

     
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  • squiptryx@gmail.com
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    2. squiptryx@gmail.com,
    Feb 22, 2013 8:17 AM   in reply to Preran
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    What is a "required object?" I've been selecting text if that's what you

    mean. I used a previous version of Dreamweaver for about 10 years, up to

    about a year ago. This version is just like what I was using before, except

    for the missing functionality. Previously, I could select some text, hit a

    keyboard shortcut or drop a menu and format that text. Now, most of those

    options are disabled. Ctrl-i does not italicize selected text. Format >

    style > italic does not italicize selected text. I can italicize and bold

    by clicking on the buttons in the lower menu, but most drop-downs don't

    work.

     

    Please don't assume I don't know what I'm doing. Please don't assume I

    don't understand this software. Please assume that the situation is exactly

    as I described it in my previous email, and do what you can to figure out

    why the software is behaving in this way. Is there a preference setting

    that might be wrongly set? Is there a component that might be missing? What

    could be wrong that would be making this happen?

     

    Thank you,

     

    Martin Young

     
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  • SnakEyez02
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    3. SnakEyez02,
    Feb 22, 2013 8:21 AM   in reply to squiptryx@gmail.com
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    Can you post what you are seeing?  The big issue with Adobe is that the trial is not representative of the final product anymore because there are different versions floating out there from the perpetual licenses to the Cloud licenses.  If you could post a screenshot and the OS, people on the forums will be able to help you with what things are in what versions.

     
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  • Jon Fritz II
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    4. Jon Fritz II,
    Feb 22, 2013 8:28 AM   in reply to squiptryx@gmail.com
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    Your original post is lacking a large amount of information to base any solution off of. I'm sure Preran was simply trying to verify some basline info before proceeding with possible solutions.

     

    I assume you are using a Mac and drive a WV Beetle, so my advice is...

     

    It sounds to me like you have a bad install. I would uninstall, use the cleaner and reinstall. If that doesn't take care of it, create a new user on your computer and see if it works from there.

     

    DW has changed, significantly from previous versions, depending on which one you were using before. Many of the old HTML codes like <strong> <em> etc have been deprecated so DW removed them and now uses CSS to control such things. Some menu options still exist

     
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  • squiptryx@gmail.com
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    5. squiptryx@gmail.com,
    Feb 22, 2013 10:46 AM   in reply to Jon Fritz II
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    Thank you for the information. I agree a bad install is the best bet. I'll try reinstalling as soon as my current urgent project is done.

     

    And thanks for diagnosing my problem without knowing my OS and computer model. 

     

    Best

     

    Martin Young

     
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  • squiptryx@gmail.com
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    6. squiptryx@gmail.com,
    Feb 22, 2013 10:53 AM   in reply to SnakEyez02
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    My OS is Windows 7 Home Premium on a Toshiba Satellite C650D. This is what I see when I try a dropdown menu with some text selected. For Ctrl-I, I see what I always do, except the selected text doesn't italicize.

    dreamweaver.jpg

     
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  • squiptryx@gmail.com
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    7. squiptryx@gmail.com,
    Feb 25, 2013 5:39 PM   in reply to Jon Fritz II
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    What did you mean by "the cleaner?"

     
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  • John Waller
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    8. John Waller,
    Feb 25, 2013 5:46 PM   in reply to squiptryx@gmail.com
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    squiptryx@gmail.com wrote:

     

    What did you mean by "the cleaner?"

    http://www.adobe.com/support/contact/cscleanertool.html

     
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  • squiptryx@gmail.com
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    9. squiptryx@gmail.com,
    Feb 25, 2013 5:54 PM   in reply to John Waller
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    Thank you!

     
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  • squiptryx@gmail.com
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    10. squiptryx@gmail.com,
    Feb 25, 2013 6:37 PM   in reply to John Waller
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    Uninstalled DW, ran cleaner, reinstalled DW, no change. Most dropdowns still greyed out. Ctrl-I and other keyboard shortcuts still don't work. DW is still sucking.

     
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  • squiptryx@gmail.com
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    11. squiptryx@gmail.com,
    Feb 26, 2013 3:07 PM   in reply to squiptryx@gmail.com
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    This is where I admit that I'm an idiot.

     

    After several reinstalls on my laptop, I tried installing DW on my netbook. Because I didn't have my thumbdrive handy, I tested DW on a brand new file instead of the old files I had been using. Formatting worked perfectly! So then I copied the new download over to my laptop and installed DW from the new file. At that point I finally realized that the problem might be my files rather than the download or the laptop, and again checked DW for formatting with a new file.

     

    It worked perfectly!

     

    So the problem was my old files, which I should have checked first thing.  D'oh!

     
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