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GHTT125d
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i Have Problem " we've encountered the following issues " My Win 7 Home Premuim .. Help me  ..

Feb 22, 2013 10:17 AM

Tags: #:)

My Pc Info AMD Athlon(tm) II X2 240 Processor 2.80 GHz

2.00 GB

64-bit Operating System

 

If any One have Real Solve  .. Replay me PLease

 
Replies
  • Currently Being Moderated
    Feb 22, 2013 11:04 AM   in reply to GHTT125d

    The token number 40-62228-090522022013 that you posted in http://forums.adobe.com/thread/1158426 is blank. I am deleting the secondary thread as we don't need multiple discussions on the same issue.

     

    When exactly are you receiving the error message described above?  What actions are you taking prior to the error appearing.

     
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  • Currently Being Moderated
    Feb 23, 2013 1:48 PM   in reply to GHTT125d

    Can you please post a screenshot of the error message?  Also what version of Windows are you running with is 64-bit?

     
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  • Currently Being Moderated
    Feb 25, 2013 8:15 AM   in reply to GHTT125d

    If the installer is unable to initialize then you will want to review the PDApp.log.  You can find details on how to locate and interpret this file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html.

     
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  • Currently Being Moderated
    Feb 26, 2013 3:01 AM   in reply to Jeff A Wright

    am Just Kid .. i Not Pro xD  But i need Simple Explain As you Can .. off, i Found This But i Dont know what i Should to do .. and i Check this Link u Bring To me .. get me More Explan

    i idid't Understand Any thing What u Bring to me xD

     
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  • Currently Being Moderated
    Feb 26, 2013 10:12 AM   in reply to GTH222S

    GTH222S if you are looking for direct assistance with reviewing your installation logs then I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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