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mjsgraphixstudio
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Problems with trial PS CS6 questions

Feb 22, 2013 12:48 PM

In the trial version of PS CS6 I am getting errors when I select some tools or some effects. The program wants to shut down. What's happening and can it be fixed?

 
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  • Currently Being Moderated
    Feb 22, 2013 12:50 PM   in reply to mjsgraphixstudio

    Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.

     

    However, the detials you provided are not sufficient enough for us to help you. Please read through this article and provide any additional relevant details including:

    • Adobe product and version number
    • Operating system and version number
    • The full text of any error message(s)
    • What you were doing when the problem occurred
    • Screenshots of the problem
    • Computer hardware, such as CPU; GPU; amount of RAM; etc.
     
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  • Currently Being Moderated
    Feb 22, 2013 12:59 PM   in reply to mjsgraphixstudio

    Did you install the updates for Photoshop?

     
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  • Currently Being Moderated
    Feb 22, 2013 5:40 PM   in reply to mjsgraphixstudio

    Download and install the updates for Photoshop.  You're using a very old build if you haven't installed the updates.

     
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