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talstephenson93 Calculating status...

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Cannot install programmes from AAM

Feb 23, 2013 5:43 AM

Tags: #windows #failed #download #installation #aam #install_error #creativecloud #aam_install #corrupter

I have paid for my Creative Cloud subscription and verified my account. When opening AAM the programmes are listed, however when I click install the download fails saying that the installation has failed as the download may be corrupted -60. This is the same for each programme. Why is this? Can any body help me, I am a windows 7 user.

204 Views 2 Replies Latest reply: Jeff A Wright, Feb 23, 2013 2:11 PM

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1. Ned Murphy,

Feb 23, 2013 6:04 AM in reply to talstephenson93

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Troubleshoot Adobe Download Assistant
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http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html

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2. Jeff A Wright,

Feb 23, 2013 2:11 PM in reply to talstephenson93

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Talsteohenson93 if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.

If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html for common solutions to the difficulty you are experiencing.

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