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RocklinDavid
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Re-Installing PSE 11

Feb 23, 2013 9:06 AM

I want to re-install PSE 11 to see if it might fix an issue I'm having.  Is there any risk with losing data, tags etc?

 
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 23, 2013 9:16 AM   in reply to RocklinDavid

    What is the issue?

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 23, 2013 9:27 AM   in reply to RocklinDavid

    No problem. You won't delete the catalog database by un-installing and re-installing.

     
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  • 99jon
    12,805 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 23, 2013 10:19 AM   in reply to RocklinDavid

    Yes it's a bit annoying having to use another account. I assume they have trashed the prefs?

     

     

    The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts. Quit Elements.

     

    Hold down the Cmd+Opt+Shift keys and simultaneously click on the Edit button on the welcome screen. Release the three keys when you see a pop up - you may need to look behind the welcome screen by closing it. Or go to applications and hold down the three keys whilst double clicking on Photoshop Elements Editor application.

     

    When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?

    Click on Yes - then wait whilst the app rebuilds the preferences.

     
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