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Photoshop Elements Organizer 11: Facial Recognition not working.

Feb 23, 2013 1:03 PM

Tags: #11 #facial_recognition

When I click on either 1 photo or 10 photos to add a name to the faces it says "no new people found in your selection". I have tried to only click on 1 photo, then click on mark face and it will say that this photo has not been analyzed yet, even though it has, and after analyzing it will say the same thing. Please help! I have over 20,000 photos to put names to the faces.

Thanks!!!!

544 Views 4 Replies Latest reply: rtd3, Apr 14, 2013 6:47 AM

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1. 99jon,

Feb 23, 2013 3:17 PM in reply to four.roos

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Try from Media tab and don't select any thumbnails. Simply click the Add people button at the bottom and let Elements complete the indexing. Then respond to the prompts.

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2. four.roos,

Feb 23, 2013 7:03 PM in reply to 99jon

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I have over 20,000 photos. That would take me a long time. Im also trying to put everything in chronological order from 1800's to present. It would just work better if I did the facial recognition in small increments.

Thanks for the advice though!

I have also tried to repair my catalog and optimize it and neither has fixed my problem. The only thing I think thats left is uninstalling and reinstalling but will my pictures and the faces I have applied so far still be the way the are now?

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3. MichelBParis,

Feb 24, 2013 5:51 AM in reply to four.roos

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four.roos wrote:

I have also tried to repair my catalog and optimize it and neither has fixed my problem. The only thing I think thats left is uninstalling and reinstalling but will my pictures and the faces I have applied so far still be the way the are now?
I don't use facial recognition and can't help you on that matter. Repairing and optimizing can do no harm but won't help either. Don't reinstall, that won't help you even if your catalogs will be preserved. I'd wait for other answers from people acquainted with the facial recognition feature.

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4. rtd3,

Apr 14, 2013 6:47 AM in reply to four.roos

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Hello,

I followed the directions on another thread (http://forums.adobe.com/message/5192495) and could not get this fixed...did you find a solution?. I renamed the psa.prf, status.dat and the peoplestatus.dat files. It did not help.

Any other suggestions?

Thanks!

RD

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