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rmclaug
Currently Being Moderated

Error when starting Adobe Bridge

Feb 23, 2013 11:39 PM

Everytime I start Adobe Bridge I get a "Adobe Bridge has stopped working" error message.  I have tried uninstalling all of my Adobe apps and reinstalling them.  I have tried launching holding the ctrl key and still get the same error.  I have updated everything on my system but still continue to get an error message when launching the Bridge.  Also, I have tried launching both the 64 bit and the 32 bit versions but still continue to get the error message.

 

 

The details of the error message are as follows.

 

Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e

Faulting module name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e

Exception code: 0xc0000005

Fault offset: 0x000000000036ae49

Faulting process id: 0xe84

Faulting application start time: 0x01ce125c8161f5e3

Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe

Faulting module path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe

Report Id: bf13245d-7e4f-11e2-9f1a-00038a000015

 

Thanks

 
Replies
  • Currently Being Moderated
    Feb 24, 2013 8:36 AM   in reply to rmclaug

    I would first update Bridge to current version.  Since you can not open Bridge do this in PS Help/Updates.

     
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  • Currently Being Moderated
    Feb 24, 2013 9:34 AM   in reply to rmclaug

    When you reset your preferences did you get the reset window the the 3 options?

     

    Do you have anything unusual in your install?  In other words did you use default settings and have program and Temp on C: drive?

     
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  • Currently Being Moderated
    Feb 24, 2013 10:06 AM   in reply to rmclaug

    If you press and HOLD Ctrl and nothing happens do you by any chance have CS2 on your machine?  Look at post # 64 if you do.  http://forums.adobe.com/message/4662458#4662458

     
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