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Dragging layers over open documents to the destination blanks them out

Feb 24, 2013 8:40 AM

This has happened since CS5 I think.  When I select an area to copy into another document, I am so used to dragging it over to the destination document.  Sometimes I have more than one document open at a time and dragging over them blanks them out.  It's very very irritating.  Does anyone else have this issue?

 

Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
Built-in memory: 16325 MB
Free memory: 10453 MB
Memory available to Photoshop: 14662 MB
Memory used by Photoshop: 63 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 690/PCIe/SSE2
Display: 2
Display Bounds:=  top: 0, left: 1920, bottom: 1080, right: 3840
Display: 1
Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 2
Video Card: NVIDIA GeForce GTX 690
OpenCL Unavailable
Driver Version: 7.1.542.0
Driver Date: 20060522000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 690
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: Microsoft Basic Render Driver
OpenCL Unavailable
Driver Version: 1.8.0.0
Driver Date: 20080314000000.000000-000
Video Card Driver:
Video Mode:
Video Card Caption: Microsoft Basic Render Driver
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 91198134259239288106
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Neo\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  W:\, 931.5G, 745.1G free
  S:\, 232.9G, 123.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0  
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0  
   boost_signals.dll   DVA Product   6.0.0  
   boost_system.dll   DVA Product   6.0.0  
   boost_threads.dll   DVA Product   6.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0  
   dvacore.dll   DVA Product   6.0.0  
   dvamarshal.dll   DVA Product   6.0.0  
   dvamediatypes.dll   DVA Product   6.0.0  
   dvaplayer.dll   DVA Product   6.0.0  
   dvatransport.dll   DVA Product   6.0.0  
   dvaunittesting.dll   DVA Product   6.0.0  
   dynamiclink.dll   DVA Product   6.0.0  
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
   LogSession.dll   LogSession   2.1.2.1640  
   mediacoreif.dll   DVA Product   6.0.0  
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CS6   CS6  
   Plugin.dll   Adobe Photoshop CS6   CS6  
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
   PSArt.dll   Adobe Photoshop CS6   CS6  
   PSViews.dll   Adobe Photoshop CS6   CS6  
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.3
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   ZigZag 13.0

Optional and third party plug-ins:

   ShineOff [x64] v2.1.5 2.1.5.0
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

 
Replies
  • Currently Being Moderated
    Feb 24, 2013 8:46 AM   in reply to sparcengine

    Could you please post a screenshot to illustrate the issue?

     
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  • Currently Being Moderated
    Feb 24, 2013 11:33 AM   in reply to sparcengine

    Your video card drivers are WAY out of date.

     

    Update them from the GPU maker's website.

     
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    Mark as:
  • Currently Being Moderated
    Feb 24, 2013 3:25 PM   in reply to sparcengine

    Video Card: NVIDIA GeForce GTX 690

    OpenCL Unavailable

    Driver Version: 7.1.542.0

    Driver Date: 20060522000000.000000-000

     

     

    Drivers from 2006 are hardly up to date.

     

    Please update your video card drivers.

     

    And what is with the "Microsoft Basic Renderer"?  Do you have a video card running without drivers, or a mirrored display setup?

     
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  • Currently Being Moderated
    Feb 24, 2013 6:13 PM   in reply to sparcengine

    That SLI raises some red flags, as PS (and Premiere Pro), do not usually do well with SLI (or Crossfire with AMD/ATI cards).

     

    What happens with only one video card?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 24, 2013 6:38 PM   in reply to sparcengine

    And what you're describing sounds exactly like video card bugs we've seen.

     

    Plus your video card drivers are at least 4 years out of date.

     
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  • Currently Being Moderated
    Feb 24, 2013 7:57 PM   in reply to sparcengine

    Photoshop is asking the OS for the release version number and date of the driver - and that's what the driver says.

    Something is still not right with your video card drivers.

     
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  • Currently Being Moderated
    Feb 25, 2013 1:16 PM   in reply to sparcengine

    If Photoshop shows that the driver thinks it is 6+ years out of date - then some important part of the driver is 6+ years out of date.

    Photoshop is just reporting the version and release date it got from the driver.

     

    Somewhere, your driver install did not work correctly.

     
    |
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  • Currently Being Moderated
    Feb 26, 2013 10:48 AM   in reply to sparcengine

    Photoshop is just showing you what the driver says.

     

    Either you posted the wrong system info, or your drivers are messed up.

    This is not a Photoshop problem at all.

     
    |
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