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sparkyaz
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Getting message "error encountered while writing file"

Feb 25, 2013 9:01 AM

While trying to do a full backup to an external hard drive, I am getting a message "error encountered while writing file" after about 75% of the 14,000 photos.  I believe I have traced the problem to a missing slide show presentation program that was on an external hard drive (F) I no longer have. The program still works (from the C drive), however if I click on the program thumbnail in the Organize screen (which points to the F drive), and try to delete it, I get a message "An error occurred while reading files or writing files to disc. The disc may be full or there may be a problem with the source media."  I believe that is because it is looking for the program on the non-existent F drive.  What can I do to enable a backup?

 
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  • 99jon
    12,806 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 25, 2013 11:16 AM   in reply to sparkyaz

    Try using the Menu

     

    File Catalog (Manage catalog)

     

    Then use Optimine and repair buttons.

     

    That may improve the back-up process but you should delete known conflicts.

     
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    Feb 25, 2013 11:16 PM   in reply to sparkyaz

    What is the source of backup (CD/DVD/External hard disk)?

     

    The .psess file is located inside 'Projects' folder in your catalog folder (location of catalog folder can be determined from Help->System Info). You can check for the permission of this file and make sure that all users has read-write permission for it.

    Now right click 'PhotoshopElementsOrganizer.exe' (located in: C:\Program Files (x86)\Adobe\Elements 11 Organizer) and select 'Run as admin'. Now try deleting file.

     

    ~Andromeda

     
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