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Jomak1
Currently Being Moderated

No Online Services

Feb 25, 2013 9:29 AM

Tags: #reinstall #elements_10 #online_services

I have Elements 10 installed on a hard drive.  I access it off my laptop.  I had problems with my laptop which required a reformat back to when I received it from the factory.

 

I usually access E10 by activating the startup icon on the laptop screen.  This went with the reformat.

 

I wentr into the harddrive and tried opening the file by clicking on the Organiser.  I got the prompt: Online services could not be installed.  Please reinstall ................... .

 

Can anyone advise me on what to do to reinstall the Online Services.    Thanks.

 
Replies
  • Currently Being Moderated
    Feb 25, 2013 9:32 AM   in reply to Jomak1

    I am moving your post from this forum  (sharing and storage,  deals with Photoshop.com and Revel) to the one that is related so that it can be answered promptly.

     
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  • Currently Being Moderated
    Feb 25, 2013 11:21 AM   in reply to Pattie F

    Moving this discussion to the Photoshop Elements forum.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 25, 2013 11:28 AM   in reply to Jomak1

    See the link below for PSE7 which may also apply to PSE10

     

    http://kb2.adobe.com/cps/408/kb408913.html

     
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  • Currently Being Moderated
    Feb 25, 2013 11:24 PM   in reply to Jomak1

    Please uninstall PSE from your machine. After uninstalling make sure to delete following folders (last folder mentioned in hierarchy) if present:

    -C:\Users\<username>\AppData\Roaming\Adobe\Online Services

    -C:\Users\<username>\AppData\Roaming\Adobe\Elements Organizer\10.0

     

    While installing PSE10, right click on 'setup.exe' (located inside folder: PhotoshopElements) and select 'Run as Admin' and install PSE. 

     

    ~Andromeda

     
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