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Joachim Smith
Currently Being Moderated

Kernel panic defeated, 'serious error' remains

Feb 26, 2013 4:42 AM

Tags: #crash #close #clip #source_monitor #serious_error

Hi,

 

As most posters around here, I've been having severe problems with Premiere Pro 6.02 on OS 10.7.4 FW800 drive, eSATA external drive for project and clips, Macbook Pro 8,3 (early 2011, 16GB RAM, AMD Radeon HD 6750M 1024MB). The project is 1080p50 AVCHD material and psd stills. I'm using Mercury and I have set the System to never use Intel graphics.

 

The major hurdle was apparently random kernel panics, especially when I tried to scrub using the left/right arrow keys.

 

That problem was solved when I followed the advice of a poster in this forum, who created a fresh admin account. No more kernel panics!

 

The 'serious error' crashes remain and are easily recreated:

 

• I double click a clip (AVCHD or still) in the Timeline to load it into the Source monitor.

 

• I close the Source monitor by clicking in the 'x' close box in the upper r/h corner.

 

BAM!

 

Luckily, Premiere manages to save the file before shutting down and the file is good to go. The original project file causes a kernel panic if I try to open it, though.

 

However, I can unload the clip in the Source monitor by using Close in the drop-down.

 

Also, I can close the Source monitor after it's empty by clicking on the 'x' – no crash.

 

So, it's the act of clicking on the Source monitor 'x' icon when it's loaded with a clip that triggers the crash, every time.

 

I suspected that the Microsoft IntelliMouse driver might be the culprit and uninstalled it. Didn't change anything.

 

I take the liberty of attaching the crash report below, in the hope that someone with better log reading chops than I can spot some crucial lead.

 

Best regards,

 

Joachim

 

---

Process:     Adobe Premiere Pro CS6 [891]
Path:        /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:  com.adobe.AdobePremierePro
Version:     6.0.2 (6.0.2)
Code Type:   X86-64 (Native)

Parent Process:  launchd [259]

 

Date/Time:   2013-02-26 15:31:01.999 +0500
OS Version:  Mac OS X 10.7.4 (11E53)

Report Version:  9

 

Interval Since Last Report:      19955 sec
Crashes Since Last Report:       5

Per-App Interval Since Last Report:  16869 sec

Per-App Crashes Since Last Report:   3

Anonymous UUID:                  120ECC69-5B41-4EFF-A88F-2D877C7A261B

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Exception Type:  EXC_BAD_ACCESS (SIGABRT)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

 

VM Regions Near 0:

-->


__TEXT             0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6

 

Application Specific Information:

objc[891]: garbage collection is OFF

abort() called

 
Replies
  • Currently Being Moderated
    Feb 26, 2013 4:43 AM   in reply to Joachim Smith

    Please don't post entire crash logs.  It makes the thread unreadable for everyone else.  If someone who can read and understand crash logs asks for it, please send it by PM.

     

    Thanks,

     

    Jeff

     
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  • Currently Being Moderated
    Feb 26, 2013 5:18 AM   in reply to Joachim Smith

    I am a moderator, and you'll notice I already edited your crash log down to some "user-friendly" data.

     

    Jeff

     
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  • Currently Being Moderated
    Feb 26, 2013 6:44 AM   in reply to Joachim Smith

    First off, upgrade to 10.7.5 without delay.  Pr much prefers that to any other 10.7 build.

     

    KPs are almost always driver related.  Run Disk Warrior after each KP.  Reinstall new drivers if that doesn't help.  Which one?  The one you installed right before your KP.

     

    Serious Errors on my system are almost always related to corruption in the Media Cache.  Deleting the contents usually sends them on their way, for a while.

     

    Delete your Pr prefs at any sign of weirdness.  I need to do this frequently (several times a week), so I use Digital Rebellion's Preference Manager.

     
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