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jj_sailing
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RH10 HTML5 desktop context sensitive

Feb 26, 2013 8:34 AM

I'm trying to call context IDs in the Desktop Profile / Copy of the Desktop_Knowledge Screen Layout. I'm successful in displaying the correct topic in a separate window, but only the Search box appears. Even after clicking the Home button, there is no Contents / Index / Glossary, which the help includes, although the link correctly goes to "home".

 

The call we're testing is something like this, where the start page is default.htm:

<a href="file:\\drive\share\360newhelp\default.htm?rhcsh=1&rhnewwnd=1&rh wnd=MainHTML5&rhmapno=32">Link to topic 32</a></p>

 

Is there a way to get the Contents to display and allow navigation?

 

Thanks in advance

 
Replies
  • Currently Being Moderated
    Feb 28, 2013 10:26 PM   in reply to jj_sailing

    Hi,

     

    Perhaps the accordeon widget got set to be invisible during a csh call. You can solve this as follows:

     

    1. Open the topic page in the screen layout editor.

    2. Select the widget holding the toc, idx and glossary.

    3. Right click and select Screen Layout Properties.

    4. Make sure the checkbox 'show in csh' is checked. (I thought it's called that.)

     

    Let me know whether it works. I can post a few pictures of the process if needed, but those will have to wait till tomorrow.

     

    Greet,

     

    Willam

     
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  • Currently Being Moderated
    Mar 1, 2013 6:49 AM   in reply to jj_sailing

    Shouldn't this discussion be over in the HTML5 area?

     
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  • Currently Being Moderated
    Mar 1, 2013 11:03 AM   in reply to Jeff_Coatsworth

    It is there now.

     

    You cannot expect authors to read help.

     

    http://forums.adobe.com/thread/468468?tstart=0

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 1, 2013 11:05 AM   in reply to Peter Grainge

    LOL!!

     
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