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Nikolai_72
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Help - Photoshop Elements 8 crashes when trying to start Organizer

Feb 26, 2013 11:38 AM

Photoshop Elements 8 crashes when trying to start Organizer. Funny, that starting the Photoshop Editor is not a problem and works fine.

I deinstalled the software and then installed it again, but had no effect.

What can I do?

 

Nick

 
Replies
  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 26, 2013 11:45 AM   in reply to Nikolai_72

     

    Try making a direct desktop icon for the Organizer and see if you can launch the program directly from the desktop bypassing the welcome screen.

    Right click anywhere on the desktop and select New >> Shortcut

    Browse to Computer OS C:

    And find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.

    Inside the Adobe >> Photoshop Elements Organizer folder you are looking for an application file “PhotoshopEementsOrganizer”

    Select it and click OK

    Click next

    Then click finish

    You should now be able to launch directly form the desktop by double clicking on the icon.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 26, 2013 12:07 PM   in reply to Nikolai_72

     

    The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.

     

     

    Close Elements.

    Click the Start Button and then your user name (in place of mine) and navigate to:

      

     

    C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>8.0 >> Organizer

     

    Delete the PSA file (with key symbol) and delete Status.dat

    After deleting these two files re-start the program

     

    AppData may be a hidden system file. See the link to reveal hidden files.

     

    http://windows.microsoft.com/en-GB/windows-vista/Show-hidden-files

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 26, 2013 12:46 PM   in reply to Nikolai_72

    Hold down the shift key wjilst launching Organizer and click to create a new catalog e.g. My Catalog2

     

    If the blank catalog opens try importing a few jpegs and that will help to establish if the original catalog is defective.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 26, 2013 1:07 PM   in reply to Nikolai_72

    You're welcome.

     
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