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Generated WebHelp bold formatting issue

New Here ,
Feb 27, 2013 Feb 27, 2013

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Hi

I have a problem with formatting that is breaking inconsistently when I generate my project.

The formatting of my stylesheet:

Stylesheet.JPG

An example of a section of content: "Planning and preparation"and "Training" = Heading 6. the rest of the bulleted text is a multi-level list style based on Normal

Content.JPG

The HTML (I included a section of code above the problem section to show that it is not different):

HTML.JPG

The generated output:

Generated content.JPG

I cannot see why the section below the <h6> Planning and preparation is in bold!! It is also not consistent. In another similar topic with the same layout, the text below the H6 is not bold.

Can anyone help?

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Enthusiast ,
Feb 27, 2013 Feb 27, 2013

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What output are you generating to?

Also, can you post your complete html code for the topic and the css code for your style sheet? That might help determine if there's a rogue tag or something causing the bold. Also, is it only this topic that's having the issue?

This might help too: http://forums.adobe.com/message/3898855#3898855

(from an issue I had with WebHelp styles not showing up properly)

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New Here ,
Feb 27, 2013 Feb 27, 2013

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Hi Jared

I am generating WebHelp only. It isn't only this topic. It seems to only happen to Normal text after using Heading 6. But it doesn't happen everywhere where Normal text is followed by H6. I have various similar topics and it only happens to some of them.

HTML code:

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta name="template" content="Pragma.htt" />
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="OriginalFile" content="6. Warehousing.docx" />
<meta name="generator" content="Adobe RoboHelp 10" />
<title>6.1.15 Train WHS resources</title>
<link rel="stylesheet" href="..\default.css" type="text/css" />
</head>

<body>
<h3>6.1.15 Train WHS resources</h3>
<h5>Purpose</h5>
<p>Ensure that the learners:</p>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">understand and comply
with the principles of the WHS business process at the client before it
goes live</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">are fully compliant
with the client’s documented standards and procedures.</p><?rh-list_end ?>
<h5>Responsible role</h5>
<p>Project engineer</p>
<h5>Target audience</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Client resources
involved in the WHS process, eg data capturers, operators, artisans, technicians,
foremen and supervisors (who may be contractors).</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Client’s warehouse
personnel staff</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">ACC staff for an
ACC@Client or a Service Support Centre</p><?rh-list_end ?>
<h5>Best practices</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Ensure that the training
is interactive and that learners are fairly assessed.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners must
be able to perform the tasks covered in the assessment.</p><?rh-list_end ?>
<h5>Inputs</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training material</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training assessment</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Guidelines for trainers</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Training Attendance
Form (customised)</p><?rh-list_end ?>
<h5>Tasks</h5>
<h6>Planning and preparation</h6>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Review the training
guidelines.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Print the customised
WHS training material as a handout for the learners.</p><?rh-list_end ?>
<h6>Training</h6>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners complete
the Training Attendance Form.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
  style="text-indent: -0.5cm; margin-left: 0.5cm;">Train the learners
in:</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">5S principles</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">warehouse
layout</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">coding
and binning of MRO items</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">stocktaking</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">On Key
functionality, if applicable</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">all WHS
procedures documented in the Standards Manual.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Assess
the learners to ensure that they understand the WHS processes and are
competent in using the tools involved.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Present
a certificate to each learner who passed the assessment.</p><?rh-list_end ?>
<h5>Deliverables</h5>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Client
and ACC resources are competent in the WHS standards and procedures.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Populated
Training Attendance Form.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Results
from the learner assessment.</p><?rh-list_end ?>
</body>
</html>

Stylesheet:

/*Created with Adobe RoboHelp 10.*/

body {

font-family: Arial;

background-color: #ffffff;

font-size: 10.0pt;

margin-top: 0pt;

}

/* PHeading 1-4 */

h1 {

font-weight: bold;

color: #35365b;

margin-top: 22pt;

margin-bottom: 0pt;

page-break-after: avoid;

font-size: 18pt;

x-next-class: ;

x-next-type: p;

}

h2 {

font-weight: bold;

font-size: 14.0pt;

margin-top: 22pt;

margin-bottom: 0pt;

page-break-after: avoid;

color: #35365b;

x-next-class: ;

x-next-type: p;

}

h3 {

font-weight: bold;

font-size: 12.0pt;

margin-top: 20pt;

margin-bottom: 0pt;

page-break-after: avoid;

color: #35365b;

x-next-class: ;

x-next-type: p;

}

h4 {

font-weight: bold;

font-size: 11.0pt;

color: #35365b;

margin-top: 16pt;

margin-bottom: 0pt;

x-next-class: ;

x-next-type: p;

page-break-after: avoid;

}

/* PLabel */

h5 {

margin-top: 14pt;

margin-left: 0cm;

font-weight: bold;

font-size: 11.0pt;

margin-top: 14pt;

margin-bottom: 0pt;

page-break-after: avoid;

color: #a7a9ac;

x-next-class: ;

x-next-type: p;

page-break-after: avoid;

}

/* PText Bold */

h6 {

font-size: 10pt;

margin-left: 0cm;

margin-top: 12pt;

margin-bottom: 0pt;

margin-right: 0cm;

font-weight: bold;

x-next-class: ;

x-next-type: p;

page-break-after: avoid;

}

/* PText */

p {

font-size: 10pt;

margin-left: 0cm;

margin-top: 6pt;

margin-bottom: 0pt;

margin-right: 0cm;

}

p.TOC {

margin-top: 2pt;

margin-bottom: 2pt;

margin-left: 0cm;

}

p.Preamble {

font-size: 10pt;

margin-top: 6pt;

margin-bottom: 0pt;

margin-right: 0cm;

margin-left: 0cm;

color: #a7a9ac;

font-style: italic;

}

p.Image {

font-size: 10pt;

margin-top: 6pt;

margin-bottom: 0pt;

margin-right: 0cm;

margin-left: 1cm;

}

a {

display: inline "text-decoration:" underline;

}

a.popupspot {

color: #733f49;

}

A:link {

color: #733f49;

text-decoration: underline;

}

A:visited {

color: #733f49;

text-decoration: underline;

}

A:hover {

color: #733f49;

}

A:active {

color: #733f49;

text-decoration: underline;

}

a.expandspot {

color: #733f49;

cursor: hand;

font-style: italic;

text-decoration: none;

}

span.expandtext {

font-style: italic;

font-weight: normal;

color: #733f49;

}

a.dropspot {

cursor: hand;

color: #733f49;

font-style: italic;

text-decoration: none;

}

a.glossterm {

color: #733f49;

cursor: hand;

font-style: italic;

text-decoration: none;

}

span.glosstext {

font-style: italic;

font-weight: normal;

color: #733f49;

}

/* List styles */

ol {

margin-left: 0.5cm;

margin-top: 0pt;

margin-bottom: 0px;

margin-right: 0cm;

}

ul {

margin-left: 0.5cm;

margin-top: 0pt;

margin-bottom: 0px;

margin-right: 0cm;

list-style: disc;

}

li {

margin-top: 6pt;

}

a.breadcrumbs {

color: #733f49;

display: inline;

font-size: 8pt;

}

rh-list.Heading_Numbered {

x-lvl-1-p-tag: h1;

x-lvl-1-format: "<x>.";

x-lvl-1-margin: 20px;

x-lvl-1-text-indent: -20px;

x-lvl-2-p-tag: h2;

x-lvl-2-format: "<1>.<x>";

x-lvl-2-type: decimal;

x-lvl-2-margin: 30px;

x-lvl-2-text-indent: -30px;

x-lvl-3-p-tag: h3;

x-lvl-3-format: "<1>.<2>.<x>";

x-lvl-3-type: decimal;

x-lvl-3-margin: 40px;

x-lvl-3-text-indent: -40px;

x-lvl-4-p-tag: h4;

x-lvl-4-format: "<1>.<2>.<3>.<x>";

x-lvl-4-type: decimal;

x-lvl-4-margin: 50px;

x-lvl-4-text-indent: -50px;

x-lvl-5-p-tag: h5;

x-lvl-5-format: "<1>.<2>.<3>.<4>.<x>";

x-lvl-5-type: decimal;

x-lvl-5-margin: 60px;

x-lvl-5-text-indent: -60px;

x-level-count: 5;

}

rh-list.Bullet_Multilevel {

x-lvl-1-type: disc;

x-lvl-1-format: "<x>";

x-lvl-1-margin: 0.5cm;

x-lvl-1-text-indent: -0.5cm;

x-lvl-1-p-tag: p;

x-lvl-2-type: disc;

x-lvl-2-format: "<x>";

x-lvl-2-margin: 1cm;

x-lvl-2-text-indent: -0.5cm;

x-lvl-2-p-tag: p;

x-lvl-3-type: disc;

x-lvl-3-format: "<x>";

x-lvl-3-margin: 1.5cm;

x-lvl-3-text-indent: -0.5cm;

x-lvl-3-p-tag: p;

x-lvl-4-type: disc;

x-lvl-4-format: "<x>";

x-lvl-4-margin: 2cm;

x-lvl-4-text-indent: -0.5cm;

x-lvl-4-p-tag: p;

x-level-count: 4;

}

table.Table_Normal {

padding: 0px;

x-border-spacing: 0px;

x-row-pat-1: 1;

x-row-pat-1-name: t1Row;

x-row-pat-count: 2;

x-row-pat-2: 1;

x-row-pat-2-name: t2Row;

x-1st-row: 1;

x-1st-row-name: t1st;

x-last-col: 1;

x-last-col-name: last;

border-left-style: Solid;

border-left-width: 1px;

border-left-color: #a7a9ac;

border-top-style: Solid;

border-top-width: 1px;

border-top-color: #a7a9ac;

font-size: 10pt;

vertical-align: top;

margin-top: 6pt;

margin-left: 1cm;

margin-right: 0cm;

margin-bottom: 12pt;

}

table.Table_Normal td {

padding-left: 10px;

padding-right: 10px;

padding-top: 0px;

padding-bottom: 4px;

vertical-align: top;

p-class: p;

}

table.Table_Normal tr.t1st td {

font-weight: bold;

padding-top: 10px;

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

border-bottom-style: Solid;

border-bottom-width: 1px;

border-bottom-color: #a7a9ac;

vertical-align: top;

}

table.Table_Normal tr.t1Row td {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

border-bottom-style: Solid;

border-bottom-width: 1px;

border-bottom-color: #a7a9ac;

}

table.Table_Normal tr.t2Row td {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

border-bottom-style: Solid;

border-bottom-width: 1px;

border-bottom-color: #a7a9ac;

}

table.Table_Normal tr.t1st td.last {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

}

table.Table_Normal tr.t1st td:last-child {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

}

table.Table_Normal tr.t1Row td.last {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

}

table.Table_Normal tr.t2Row td.last {

border-right-style: Solid;

border-right-width: 1px;

border-right-color: #a7a9ac;

}

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LEGEND ,
Feb 28, 2013 Feb 28, 2013

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I've recreated your topic and css and everything appears just as it should in both IE8 and FF when run locally. Where is the help placed and what browsers are you using? Also is the same issue seen to other user's PCs?

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New Here ,
Feb 28, 2013 Feb 28, 2013

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Yes, same issue seen on other users' PCs. And the weird thing is, every time I generated different topics had bold sections.

But...I just managed to fix it: I added "font-weight: normal;" to the <p> style code in the .css.

So it now looks like this:

p {

font-size: 10pt;

margin-left: 0cm;

font-weight: normal;

margin-top: 6pt;

margin-bottom: 0pt;

margin-right: 0cm;

}

And the problem is gone!

Thanks for your help.

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