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iUtopia
iUtopia
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Premiere keeps ruining my aspect ratio when I export xml

Feb 27, 2013 7:06 AM

Tags: #ratio #aspect #ruined

Hi.

 

I've got an issue with when I export out XML, when I bring it back into Premiere its changing the aspect ratio and giving my talent a very stretched out and tall apperance.

 

I'm exporting out so I can go sync up in Plural eyes and come back into premeire.

 

I have talked to red giant support and they had me do a test with just making some xml file and bringing it back into premiere and that screwed it up too, so its not them.

 

what should I do?

 

and honestly maybe I need a fresh install. I worked with phone support last month to fix some serial # issues with my dynamic link and my workflow has been full of crashes and bugs ever since.

 

thanks,

 

John

244 Views   3 Replies   Latest reply: iUtopia, Mar 18, 2013 10:59 AM
 
Replies
  • iUtopia
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    1. iUtopia,
    Mar 17, 2013 8:11 PM   in reply to iUtopia
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    hello?

     

    this problem is still happening for me.

     

    I found a work around by doing some copy and pasting into blank timelines and exporting from but this issue shouldn't be happening.

     

    would like to hear back on this. thanks

     
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  • Jim Curtis
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    2. Jim Curtis,
    Mar 18, 2013 10:44 AM   in reply to iUtopia
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    I can't say if this will solve your problem, but I can affirm there are issues with the Mac build that only an un- and reinstall will fix.  It only takes 15 minutes if you have installers on DMG and then run the on-line updater.

     

    You need to trash/refresh preferences fairly often as well.

     
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  • iUtopia
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    3. iUtopia,
    Mar 18, 2013 10:59 AM   in reply to Jim Curtis
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    thanks. I'll try deleting the preferences.

     

    I ended up getting it done but having to do a bunch of goofy copy and paste stuff.

     

    I'm reluctant to call but I'm sure adobe 3rd world techsupport will suggest taking over my machine, lets have half a day of downtime and reinstall all the same stuff.

     
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