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granolakid
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Premiere Elements 11 SmartSound

Feb 27, 2013 7:43 AM

I have Adobe Premiere Elements 11 for mac OS 10.6.8 and have been learning the program from Classroom in a book.  In chapter 9, page 228, the lesson on audio has you add background music with SmartSound.  I follow the instructions and have tried a number of times.  I have rebooted my computer.  But to no avail.  After I have selected Owned Title, In the style column corporate/Industrial, in keyword- Futuristic and in the Title window Future Progress, the instructions #10 the words variation and mood are black but the arrows are gray. In  #11 it tells  you to click the Mix button and send.  The send button is grayed out.  I am unable to use this aspect of the program.  I would appreciate help on getting this aspect of the program working.

 

Thank you.

 

barb

659 Views   7 Replies   Latest reply: granolakid, Mar 3, 2013 5:42 PM
 
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  • Scott V
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    1. Scott V,
    Feb 27, 2013 5:22 PM   in reply to granolakid
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    Hello Granolakid

    I understand that it is difficult to determine which forum to post in since there are so many. This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. I am moving your post to the correct forum so that it can get proper attention.

     

    I'll put I this posting in the Premiere Elements community so the experts there can help you.

    We also have many other forums relating to other Adobe products

    http://forums.adobe.com/community/

    http://forums.adobe.com

     

    Out of curiosity, can you tell me how you found our forum page?

    Thanks

    Scott

     
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  • granolakid
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    2. granolakid,
    Feb 28, 2013 5:48 AM   in reply to Scott V
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    Scot,

    Thanks so much for your help.  I very much appreciate it.

     

    Kind regards,

     

    barb

     
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  • Steve Grisetti
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    3. Steve Grisetti,
    Feb 28, 2013 6:00 AM   in reply to granolakid
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    Hi, Barb.

     

    Just a note that this is a user-to-user forum, and Classroom in a Book was written by the Adobe team. So you may need to contact their tech support to get an answer to this specific question.

     

    I do have my own step-by-step instructions for using this feature in my book, if you're interested. But I've never seen the Classroom in a Book book, so I'm afraid I can't help you there.

     
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  • Neale_in_the_UK
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    4. Neale_in_the_UK,
    Feb 28, 2013 1:52 PM   in reply to granolakid
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    You must click the track name itself to make the Send button active.

     

    1.png

     

    Cheers,
    --
    Neale
    Insanity is hereditary, you get it from your children

     
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  • nealeh
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    5. nealeh,
    Feb 28, 2013 3:05 PM   in reply to Neale_in_the_UK
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    Arrgh - my previous post is using an outdated user id I can't get rid of!!!

     

    Anyway, I just wanted to add that if you haven't already done so you should probably install the SmartSound 3.7.5 update from the SmartSound Software Updates page.

     

    Cheers,
    --
    Neale
    Insanity is hereditary, you get it from your children

     
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  • granolakid
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    6. granolakid,
    Mar 1, 2013 6:42 AM   in reply to nealeh
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    Hello Nealeh,

     

    I will try that and let you know if I have or do not have success.

     

    Thank you so much for your help.

     

    barb

     
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  • granolakid
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    7. granolakid,
    Mar 3, 2013 5:42 PM   in reply to nealeh
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    Hello Nealeh,

     

    I updated smartsound and it is working.  Thanks for taking the time to help

    me.  I so appreciate it.

     

    Kind regards,

     

    barb

     

    On Fri, Mar 1, 2013 at 9:41 AM, Barbara Harrison <

     
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