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BT-ABGNYC
Currently Being Moderated

Bridge Deleting Folders on Our Server

Feb 27, 2013 8:14 AM

Tags: #cs5 #bridge #server #shortcut #problems #folders #favorites #deleting

Twice now here at work,

 

2 different people were trying to make a shortcut in their 'favorites' panel in Bridge,

 

and the folder itself has disappeared COMPLETELY...

 

luckily our server is backed up nightly,

 

so not much was lost (except that morning's work), but still, how is this happening?

 

 

In the first instance,

 

the person was dragging the folder from a 'finder' window into 'favorites' and it just disappeared,

 

the second instance was being done directly in Bridge and the same thing happened...

 

 

This is more than a little scary, and have never had this problem before and now it's happened twice in a month...

 

We're all on iMacs (10.6 and up) and using CS 5....

 

 

H E L P!

 

 

Thanks

 
Replies
  • Currently Being Moderated
    Feb 27, 2013 8:42 AM   in reply to BT-ABGNYC

    Some like drag and drop, I much prefer "copy to or Move To", as it seems more direct and less magical.

     

    But besides that have you checked the trash?  I am sure they are on the computer somewhere, but apparently not where you think.  Do a search for a few of the files and see it you can find them.  Report back if you find them.

     
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  • Currently Being Moderated
    Feb 27, 2013 9:02 AM   in reply to BT-ABGNYC

    Have you searched the computer trash and folders?

     
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  • Omke Oudeman
    3,998 posts
    Nov 27, 2004
    Currently Being Moderated
    Feb 27, 2013 9:10 AM   in reply to BT-ABGNYC

    Bridge seems to literally be deleting the folder from our server somehow when trying to make a shortcut in the favorites panel...

     

     

    First of all, Bridge is not designed to work over a network configuration, nor does Adobe support this use. Creating a favorite of a folder is nothing else then creating an alias for this folder so their should be no reason to delete it at all.

     

    But all things that you change in Bridge are user related and the info is stored somewhere in the user library (not everything is easy to find but if you preview a file the cache for it builds in the Cache folder which is by default in the user library in the user account itself. If you work on other accounts over a network their might get confusion of which info to store where. I find it hard to believe Bridge deletes folders completely by creating an alias but I also have no experience with network environment.

     

    So if you would like to use a Digital Asset Management and you want to use Bridge for it you should threat it with great care and much discipline for all users.

     

    Check this blog, this guy did achieve a network based environment.

     

    But to be honest, you better look for a dedicated network DAM application that is designed for this task. And if you need the powers of Bridge you best do so in user based situations.

     
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  • Currently Being Moderated
    Feb 27, 2013 9:12 AM   in reply to BT-ABGNYC

    Not a network person but have seen some threads where Favorites and the network are flaky.  One poster had really slow Bridge until he took the network off of Favorites. 

     

    If you come up with the answer as to why you are having problem please post back as others may benefit.

     
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  • Currently Being Moderated
    Feb 28, 2013 12:10 AM   in reply to BT-ABGNYC

    There was a long-standing bug (now fixed in CS6) in the folders pane of Bridge, where a right-click action was performed on the currently selected folder, rather than the clicked folder. In other words, you had to actually left-click on the folder on which you wanted to act first, before right-clicking for a list of actions. Ridiculous, and it existed for several versions of Bridge.

     

    This bug means that it's perfectly possible to right-click>delete a folder and then find that it hasn't been deleted--the last selected folder will instead be gone. Beware.

     
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