I have been using Elements for years. Recently my computer was on the fritz, and although I have my photos backed up, I wasn't able to prepare correctly to back up and restore to Elements after I installed it on a new computer. Can I restore all the files from photoshop.com to Elements 10?
I'm not sure what video you're referring to. After installing Elements 10 on my new computer, I synched, and only a fraction of the photos were downloaded. In addition, my albums and tags are listed, but only a fraction of the photos that downloaded have any albums or tags associated with them. On Photoshop.com all my photos are there and they are in their correct albums. What am I missing?
North America
Europe, Middle East and Africa
Asia Pacific