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Eileen5155
Currently Being Moderated

Photoshop Elements 9 failure

Feb 28, 2013 4:52 AM

What prompts message 'photoshop elements 9 cannot start or continue because of missing files, reinstall.  When attempt reinstall I have to deactivate my current software.  Will this mean I have to forefit the ability to put the software onto a laptop.

 
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  • Currently Being Moderated
    Feb 28, 2013 7:48 AM   in reply to Eileen5155

    While uninstalling you need to deactivate the app. But you have the serial number, right? You can re-activate it after installing.

    This time after uninstalling the app, while installing, right click the 'setup.exe' and click on 'Run as admin' and follow the installation process.

     

    ~Andromeda

     
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  • Currently Being Moderated
    Mar 6, 2013 12:19 AM   in reply to Andromeda14

    Any update?

     

    ~Andromeda

     
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