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Replace footage will crash Premiere Pro CS6

Feb 28, 2013 9:26 AM

Hi,

 

I have a serious problem with Premiere Pro CS6 when I want to replace footage in the project. I need to replace .R3D files to ProRes files that I encoded via MediaEncoder.

 

When I replace the clip (.R3D to ProRes) in project browser, Premiere crashes every time announcing:

"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down..."

 

When reopening the project (the recovery project Premiere Pro tried to save while crashing), the name of the file is still the same, but the content of the file has changed to the ProRes clip (they are different in resolution). When I replace the clip again, the name of the clip also changes and does not crash - however the clip was already changed even the name wasn't.

 

If I then replace another clip (.R3D to ProRes), Premiere will crash again. This happens every time I try to replace a new clip (.R3D to ProRes).

 

If I replace the other way around (ProRes to .R3D), Premiere will not crash.

 

Please help. This is very annoying problem, and I need this resolved as soon as possible!

 

Thanks!

 

(MacPro, OSX 10.7.5, PremierePro CS6)

 
Replies
  • Currently Being Moderated
    Mar 2, 2013 7:24 AM   in reply to lastala

    For myself, I just don't have any RED or ProRes clips to test with.

     
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  • Currently Being Moderated
    Mar 3, 2013 8:05 AM   in reply to lastala

    https://www.depositfiles.com/en/

     

    You can send files up to 10GB.

     
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  • Currently Being Moderated
    Mar 3, 2013 1:59 PM   in reply to lastala

    Tried it with two files, an AVI file at the same resolution and an MXF file at 1920 x 1080.  Both worked fine, however, both also generated a low-level exception error with the Red importer.  This did not crash PP or interfere with work, though.

     
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  • Currently Being Moderated
    Mar 4, 2013 7:48 AM   in reply to lastala

    Windows 8 Pro.

     
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  • Currently Being Moderated
    Jun 13, 2013 4:21 PM   in reply to lastala

    Hi I too have had this issue come up in the past. Today it started again, same exact error messages trying to relink files that I moved while in Finder. I was reorganizing my files in Finder and I thought it wouldn't be an issue since I could just relink the files in Premiere. When I started up my project file it opened up requesting to find the "missing files". I was able to relink my .mov files but my .wav audio files are causing the crash. Very annoying!

     

    I thought the easiest fix would be to put the files back where they were and restart the project. Nope, still asks for the files after I put them back where they originally were and again crashes after trying to relink only the .wav files.

     
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  • Currently Being Moderated
    Apr 22, 2014 11:53 AM   in reply to lastala

    Hey there, I am also having this problem. I have a project where I would like to replace some footage with updated R3D files. Once I right click on a clip and go to "Replace Fottage", choose the file I would like to replace the clip with, the message reads "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down..."

     

    Does anyone at Adobe or any users who have solved this issue have any answers?


    Thanks so much in advance!

     

    **I am using Premiere CC 7.2.2 on a MAC OS 10.9.2

     
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