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MissionRich
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CS6 Crash when exporting .pdf

Feb 28, 2013 8:34 PM

Tags: #cs6 #crash_on_export

I recieve an error box looking like this Screen Shot 2013-02-28 at 10.51.47 PM.jpgAnd then one like this Screen Shot 2013-02-28 at 11.00.51 PM.jpgwhen I try to export to a pdf.  Please help.  :/

 
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    Mar 1, 2013 2:34 AM   in reply to MissionRich

    I would recommend that you clean the cache for InDesign from the following location: Macintosh HD/Users/Username/Library/Caches/Adobe InDesign/Version 8.0/ and then drag the en_US folder to the desktop. Any corrupt data in the InDesignSavedData file will be removed this way.

     
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    Mar 1, 2013 4:57 AM   in reply to MissionRich

    You can delete the folder you placed on desktop. The new folder that's created is a expected behavior since InDesign always modifies that folder at every launch.

     
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    May 3, 2013 4:04 PM   in reply to PrintFusion45

    I'm having the exact same problem as MissionRich, so I thought I'd follow your advice. My only problem is that when I go to Macintosh HD/Users there is no file/folder for my username. I have a Shared folder and a folder for the other computer on our network, and that's it.

     

    BTW, I don't know how to get the hardrive icon on my desktop with my new MacMini, so I searched for the Users folder, made sure it was rooted in the Macintosh HD folder, and went from there. Could that be part of my problem?

     

    I finally did a search for the en_US folder, thinking I could get to it that way, but there are several copies in various locations, none of which are in the Caches path you mentioned above.

     

    Suggestions?

     
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    May 4, 2013 5:57 AM   in reply to americanprinting1

    User libraries are hidden on newer versions of OS X. see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html

     
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    May 6, 2013 10:11 AM   in reply to Peter Spier

    Thanks so much! I was able to find the folder and drag it to the desktop. Now we'll see if it fixes my crashing problem!

     
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