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Tonyadobe616
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I can not install photoshop

Mar 1, 2013 9:30 AM

I can not install photoshop

 
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  • Currently Being Moderated
    Mar 1, 2013 9:56 AM   in reply to Tonyadobe616

    Hi Tony,

     

         Please provide the exact error message, the product version and the System information.

     

    Regards,

    Jairaj

     
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  • Currently Being Moderated
    Mar 4, 2013 1:53 AM   in reply to Tonyadobe616

    Hi Tony,

     

         Run the Cleaner tool to remove all the remnants of the previous installations and re-install Adobe Application Manager. You can download the Cleaner Tool from the below link:

     

    http://www.adobe.com/support/contact/cscleanertool.html

     

    Make sure that you select the right options while using Cleaner Tool to uninstall only CS6 and not the previous versions.

     

    Regards,

    Jairaj

     
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