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GPU not available-incompatible device or display driver

Mar 6, 2013 5:25 PM

Last summer I was able to use the GPU in Ae (CS6) no problem.

This included the Simple Wire Removal tool, -that was not working yesterday but I have been provided a fix by Cycore Systems, Thanks and credit goes to another thread for the link-.

 

Anyway, now when I open Ae (11.0.2.12) I cannot use the GPU (Preferences/Preview/Ray Tracing tells me " GPU not available -incompatible device or display driver).

Computer is an Asus G75 -i7-3610QM @ 2.30 GHz, 16 GB RAM, Win 7HP SP1, Card is Nvidia  GeForce GTX670M -2.95 GB RAM,  driver version 314.07.

How come it was working/recognized, very well I might add, over the summer, yet now all of a sudden it is not?

According to http://www.adobe.com/products/aftereffects/tech-specs.html the 670 is supported for Widows and the 650M supported for Mac (Ae version: 11.0.2)

Any suggestions?

 

Do I roll back to the previous version of Ae when everything worked just fine?

 
Replies
  • Currently Being Moderated
    Mar 1, 2013 11:23 AM   in reply to EselJaye

    Have you perhaps updated your graphics driver since the summer? If so, try rolling back to a previous version or install the latest version if you don't have it.

     
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    Mar 1, 2013 12:59 PM   in reply to EselJaye

    The GTX 670M is not on the list of cards that After Effects will use for this feature.

     

    I presume that you used a hack to force this card to work before. If so, you're on your own; this is not supported.

     
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  • Currently Being Moderated
    Mar 6, 2013 1:45 PM   in reply to EselJaye

    Calm down. What Todd is describing is a text list that tells AE that you have a CUDA card. Many folks have cards not currently supported/on this list so they use a "hack" that allows them to use that card. You are not being accused of anything bad. Many folks use this technique and Adobe is aware of its usefullness in tricking AE to support a card that is not offically supported yet. 

     
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    Mar 6, 2013 3:47 PM   in reply to EselJaye
     
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    Mar 6, 2013 5:26 PM   in reply to EselJaye

    EselJaye wrote:

     

    If Adobe is aware of this... technique... why not just embrace it and allow folks to... adjust... the software according to their need? Better yet support/allow Ae to naturally use cards, like mine, that have a good wad of CUDA cores.

    Sounds like a darn good feature request. Fill out the form here: http://www.adobe.com/go/wish

    I changed the title of your post so other folks can fix their problem by using search terms.

     
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    Mar 6, 2013 5:28 PM   in reply to Kevin Monahan

    Man that Kevin is good at his job (one of many Im sure) 

     
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    Sep 4, 2013 1:13 AM   in reply to EselJaye

    Hi, I'm having the same problem.

     

    I read through this page carefully but still I don't see a clear way to solve the problem. The link to the article " Enable CUDA in Premiere Pro CS6 without a quadro" is a little bit too difficult for me and I don't know how to apply it to AE. But is it how you solve your problem?

     

    Thanks!

     
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