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bwfuller616
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Large files keep crashing Photoshop, any solutions to a problem like this?

Mar 1, 2013 1:49 PM

I'm working on a Windows 7x64 machine with 16gb of RAM, an i7, and an Nvidia GTX 660m, horsepower should not be an issue.

Every file I open and try to save that is resonably complex crashes Photoshop.
I've seen similar questions posed but none of those discussions resolved this for me. Any input is helpful, Thank you.

 

The most recent crash via the Windows Event Viewer log is as follows (which I am not savvy enough to make sense of):

Faulting application name: Photoshop.exe, version: 13.1.2.0, time stamp: 0x50e86765

Faulting module name: CoreFoundation_v11x64.dll, version: 1.0.0.1, time stamp: 0x506b5bfd

Exception code: 0xc0000005

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 

 

- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-03-01T20:48:04.000000000Z" />

<EventRecordID>3613</EventRecordID>

<Channel>Application</Channel>

<Computer>fullern-PC</Computer>

<Security />

</System>

 

 

- <EventData>

<Data>Photoshop.exe</Data>

<Data>13.1.2.0</Data>

<Data>50e86765</Data>

<Data>CoreFoundation_v11x64.dll</Data>

<Data>1.0.0.1</Data>

<Data>506b5bfd</Data>

<Data>c0000005</Data>

<Data>0000000000038c93</Data>

<Data>1588</Data>

<Data>01ce167d9e14f8f6</Data>

<Data>C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe</Data>

<Data>4fa35923-82b1-11e2-8d6f-02004e435049</Data>

</EventData>

 

</Event>

 
Replies
  • Charlie.D
    190 posts
    Jun 16, 2009
    Currently Being Moderated
    Mar 1, 2013 4:14 PM   in reply to bwfuller616

    I moved this to the proper forum for Photoshop CS (and not photoshop.com) to help you get a timely response.

     
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  • Currently Being Moderated
    Mar 1, 2013 4:45 PM   in reply to bwfuller616

    That DLL is associated with Extensis plugins, and some Apple applications.

    So in this case I'm going to guess that you've got an Extensis font manager plugin -- which you need to update or disable.

     
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