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Not able to view Stamps in all .pdfs

Mar 1, 2013 3:08 PM

Tags: #reader #stamps

Hi Adobe Community!



I'm not able to consistently view stamps in pdf's I have to review, both directly on the browser and on the application.


Before understanding stamps were an Adobe feature, I uninstalled and installed different version of Java (currently 1.6.0_41), Internet Explorer (currently IE8). When I understood it was Adobe, I installed the latest version (11.0.2), but still it does not show in all pdf's. I have Windows 7 Enterprise 32-bits SP1.


I know stamps are in a certain pdf because a colleague of mine can see them displayed once he opens the file. Opening the exact same file, I don't see them. On another pdf, I can see stamps. The only difference I find between both pdf's, is that the one where I can see stamps is "PDF Version: 1.6 (Acrobat 7.x)", and the one I can't is "PDF Version: 1.4 (Acrobat 5.x)".


Is there any Acrobat compatibility plug-in I'm missing? What can be the reason?



Thank you!


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